If you have a question, talk to an Unemployment Insurance (UI) Customer Service Representative. Only UI Customer Service Representatives can provide accurate answers to your unemployment insurance questions.
The automated phone system is available Monday-Friday, 6 a.m. and 6 p.m.
Customer Service is available Monday-Friday, 8 a.m. and 4:30 p.m.:
To speak directly to a representative, call the automated phone system:
We make every effort to answer your call quickly. Our phones are busiest on Monday and in the mornings. You are more likely to avoid wait times if you call in the afternoon or later in the week.
Mailing Address and Fax Number
UI Customer Service
P.O. Box 4629
St. Paul, MN 55101-4629
Fax: 651-205-4007