Winter holiday schedule

Refer to the schedule below for the days and times to make your request for benefit payment or to speak to a Customer Service Representative during the upcoming winter holidays.

Reminder: On holidays when your bank is closed, please allow additional time for a payment to reach your bank account or debit card.

November 2025

November 2025 calendar displaying dates our office is closed.

Tuesday, November 11 - Veterans Day

  • Online open: 6:00 a.m. to 8:00 p.m.
  • Phone to request benefit payments: See phone schedule.
  • State offices closed.

Thursday, November 27 - Thanksgiving Day

  • Online and phone: Not available.
  • State offices closed.

Friday, November 28 - Day after Thanksgiving holiday

  • Online open: 6:00 a.m. to 8:00 p.m.
  • Phone to request benefit payments: See phone schedule.
  • State offices closed.


December 2025

December 2025 calendar displaying the date our office is closed for Christmas.

Thursday, December 25 - Christmas Day

  • Online and Phone: Not available.
  • State offices closed.


January 2026

January 2026 calendar highlighting the date our office is closed for New Years and Martin Luther King Jr. Day

Thursday, January 1 - New Year's Day

  • Online open: 6:00 a.m. to 8:00 p.m.
  • Phone to request benefit payments: See phone schedule.
  • State offices closed.

Monday, January 19 - Martin Luther King, Jr. Day

  • Online open: 6:00 a.m. to 8:00 p.m.
  • Phone to request benefit payments: Not available on Mondays.
  • State offices closed.


February 2026

February 2026 calendar highlighting the date our office is closed for Presidents' Day

Monday, February 16 - Presidents' Day

  • Online open: 6:00 a.m. to 8:00 p.m.
  • Phone to request benefit payments: Not available on Mondays.
  • State offices closed.