It’s difficult to do anything without hearing about the coronavirus or being reminded of its disruption to our daily life. While there is no shortage of people talking about COVID-19, sometimes you may need someone to help talk you though it.
Regardless of your concern, we have people and resources that are here to help. 

Talk to a counselor anytime about anything

One of the most valuable tools for employees and their family members is our Employee Assistance Program (EAP). You can call anytime for almost anything; from legal advice, to help searching for childcare, to financial services. They also provide resources to support your mental health, or even just to talk through concerns.

• Five free sessions, per topic, per person, per year. If you’ve already talked to a counselor on a topic earlier this year, you can receive five additional sessions for COVID-19 related concerns.
• Available 24/7. Call 651-259-3840 or 1-800-657-3719.
• Services are confidential. Your conversations are confidential. Counselors are legally required to notify authorities if they have serious concerns regarding someone’s safety. 
• Browse online resources. The program also has articles and information available online. Visit the LifeMatters website and use password “stmn1.”

Talk to an online care provider for free

One of the benefits of being an Advantage Plan member is that you receive free online care visits through designated virtual providers. That means you can talk to a mental health care provider from the comfort and safety of your home, with no long waits. 

To receive this benefit, use your health plan administrator’s designated provider:

• BlueCross BlueShield and HealthPartners members: use Doctors on Demand
• PreferredOne members: use MDLive

Televisits between you and your mental health care provider over the phone

SEGIP’s health plan administrators are working to provide expanded televisit options to ensure you can continue to visit with your mental health care provider throughout this pandemic. Contact your health plan administrator to learn about televisit options for with your provider, including phone visits or video appointment.

In these crucial moments, it’s important to know that help is available.