CNA mailed a letter in late July to all employees enrolled in Long-term Care insurance (LTCi) explaining a change in how premiums will be collected. Until now, these premiums were paid through payroll deductions. Beginning in September, employees enrolled in this coverage must pay CNA directly for their LTCi.
If you are enrolled in LTCi:

• The premiums have always been paid on a post-tax basis so you are not losing a tax deduction.
• The pay period ending August 21, 2018 will be the last pay period in which premiums for LTCi will be deducted. Going forward, any employee who remains enrolled in LTCi coverage will be billed for the coverage directly by CNA.
• You will receive your first direct bill from CNA in late September 2018.

CNA Customer Service representatives are ready to answer questions about your LTCi:

• Call CNA at 1-800-528-4582, Monday through Friday from 8am to 8pm, ET.
• The group policy number is 9938 and will be included on the next letter you receive from CNA.