A service of the Minnesota Board on Aging, the Ombudsman for Long-Term Care advocates for people needing or receiving long-term care.

The office promotes person-direct living that respects people's values and preferences, and works to preserve individual rights. Ombudsmen staff and volunteers work with individuals, their families, healthcare and service providers and public agencies to ensure the health, safety, well-being and rights of long-term care consumers.

Ombudsmen also work to improve the health care and social services delivery system though changes in state and federal law and policy.