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OCM Ombudsperson

The ombudsperson plays a critical role in ensuring fairness, transparency and accountability within Minnesota’s cannabis industry. By resolving concerns and amplifying community voices, the ombudsperson is committed to advancing equity and building trust in this evolving landscape. 

What does the ombudsperson do? 

The ombudsperson serves as an impartial resource for addressing and resolving concerns related to equity in the cannabis industry. This includes investigating complaints, identifying systemic challenges and recommending improvements to foster fairness across the board. 

How to escalate a complaint 

To ensure your concerns are addressed effectively, complaints must include specificity and demonstrate severity. Complaints can be submitted using the Ombudsperson Program Complaint Submission Form or by contacting:

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