How to File a Complaint
Complaint Registration Form and Records Waiver Authorization
- A complaint is a report that a veterinarian or non-veterinarian may have violated the Veterinary Practice Act
- The Board’s authority to investigate complaints is limited to:
- Individuals licensed with the Board of Veterinary Medicine
- Applicants for licensure with the Board of Veterinary Medicine
- Individuals practicing veterinary medicine without a license
- Professional firms registered to practice veterinary medicine
- NOTE: Veterinary technicians are not licensed or registered in Minnesota.
- To file a complaint, download the Complaint Registration Form
- A complaint must be filed in writing
- Complaints may be submitted via email attachment, fax, or mail
- Please make sure you have signed the documents before sending them to the Board office
- Submit the Complaint Registration Form with a detailed description of your concerns and any information you think the Board should know. Use as many pages as needed. For example:
- Provide as much detail about the people involved as you can (full name, address, phone number, place of employment, license number if known, etc.)
- What happened? Who did what, where, when, and why?
- Were others involved? If so, describe each person’s involvement or role.
- Arrange information in order by date or some other logical way as if you are explaining the situation to someone who knows nothing about it
- If the animal was seen by another veterinary clinic before or after these events, include the name and location of the clinic.
- Include past health history of the animal if relevant.
- If you were provided with components of the medical record from the veterinarian who is the subject of the complaint, please include copies or scans of those records.
- Include copies of any documents, photos, videos, advertisements, or websites that might help the Board understand your complaint.
- For complete information, review the following resources:
Please contact the Board if you have any questions.
U.S. mail: Board of Veterinary Medicine, 335 Randolph Avenue, Suite 215, St. Paul, MN 55102