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Office of the Ombudsperson for AMERICAN INDIAN Families

As of 2021, The Minnesota Office of Ombudsperson for AMERICAN INDIAN Families is an independent state agency, the first of its kind in The Nation.
 
The Ombudsperson operates independently, but in collaboration with the Minnesota Indian Affairs Council, who serves the American Indian Communities. The Ombudsperson works to resolve complaints from families who have been negatively impacted by child welfare social service agencies, to include out-of-home placement of American Indian children, as well as public education and housing issues as they relate to child protection cases.
 
Office of the Omsbudperson for American Indian Families Report 
for the period 8/3/2023 through 11/6/2023
 
 
 

Office of the Ombudsperson for American Indian Families is Hiring!

Working Title: Investigator
Job Class: Investigator
Agency: Office of the Ombudsperson for American Indian Families

  • Job ID: 77241
  • Location: St. Paul
  • Telework Eligible: No
  • Full/Part Time: Full-Time
  • Regular/Temporary: Unlimited
  • Who May Apply: Open to all qualified job seekers
  • Date Posted: 06/01/2024
  • Closing Date: 06/20/2024
  • Hiring Agency/Seniority Unit: Office of the Ombudsperson for American Indian Families 
  • Division/Unit: Ombudsperson for American Indian Families/Executive Office
  • Work Shift/Work Hours: Day Shift
  • Days of Work: Monday - Friday
  • Travel Required: Yes- Up to 30%
  • Salary Range: $24.92 - $33.90 / hourly; $52,032 - $70,783 / annually
  • Classified Status: Classified
  • Bargaining Unit/Union: 214 - MN Association of Professional Employees
  • FLSA Status: Nonexempt
  • Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary
The Office of the Ombudsperson for American Indian Families is looking for an Investigator. This position represents and performs investigative and complaint resolution duties of the OAIF under limited supervision. This individual will receive, process, investigate, resolve, and report on individual complaints. The position will also investigate systemic issues and policy analysis, research, reporting, and recommendations regarding American Indian and Alaska Native children who are involved in the child welfare system, child protection or out-of-home placement in any of the 87 Minnesota Counties.

Minimum Qualifications

One (1) year of experience conducting investigations or working on cases involving child welfare.

Applicants who meet the above requirements will be further assessed on the following:

  • Interpersonal and conflict resolution skills sufficient to work effectively with a variety of internal and external stakeholders, and the public.
  • Knowledge of Minnesota’s child welfare system, including the Indian Child Welfare Act, the Minnesota Indian Family Preservation Act, the Minnesota Tribal State Agreement, child protection, foster care, extended foster care, kinship care, and adoption, and policies, governmental organizations, and public policy structures.
  • Knowledge of American Indian culture, traditional practices, and beliefs.
  • Proficiency with Microsoft Office products, including Word, Excel, PowerPoint, and Teams.
  • Oral and written comprehension and communication skills sufficient to communicate effectively and concisely with a broad variety of stakeholders.
  • Analysis, problem-solving, and decision-making skills to manage concurrent problems, make proper determinations of information provided, or determine the appropriate referral.
 

Minimum Qualifications

One (1) year of experience conducting investigations or working on cases involving child welfare.

Applicants who meet the above requirements will be further assessed on the following:

  • Interpersonal and conflict resolution skills sufficient to work effectively with a variety of internal and external stakeholders, and the public.
  • Knowledge of Minnesota’s child welfare system, including the Indian Child Welfare Act, the Minnesota Indian Family Preservation Act, the Minnesota Tribal State Agreement, child protection, foster care, extended foster care, kinship care, and adoption, and policies, governmental organizations, and public policy structures.
  • Knowledge of American Indian culture, traditional practices, and beliefs.
  • Proficiency with Microsoft Office products, including Word, Excel, PowerPoint, and Teams.
  • Oral and written comprehension and communication skills sufficient to communicate effectively and concisely with a broad variety of stakeholders.
  • Analysis, problem-solving, and decision-making skills to manage concurrent problems, make proper determinations of information provided, or determine the appropriate referral.

Additional Requirements

Incumbent must maintain valid driver's license, and insurance, or have other reliable transportation.

This position requires successful completion of a background check and employment reference check.

How to Apply
 
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us.
For additional information about the application process, go to http://www.mn.gov/career.
 
Contact

If you have questions about this position, contact Matthew Leo at matthew.leo@state.mn.us or 651-201-2393.
 
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Matthew Leo at matthew.leo@state.mn.us.
 
About the Office of Ombudsperson for American Indian Families
 
The Office of Ombudsperson for American Indian Families monitors agency compliance with all laws governing child protection and placement, public education, and housing issues related to child protection that impact American Indian children and their families. Additionally, the office strives to address grievances from families adversely affected by child welfare social service.
 

Working together to improve the state we love.

  • What do Minnesota's State employees have in common?
  • A sense of purpose in their work
  • Connection with their coworkers and communities\\
  • Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to helpyou and your family be well.

  • Your benefits may include:
    Paid vacation and sick leave
  • 12 paid holidays each year
  • Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
  • 6 weeks paid leave for parents of newborn or newly adopted children
  • Pension plan that provides income when you retire (after working at least three years)
  • Employer paid life insurance to provide support for your family in the event of death
  • Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
  • Tax-free expense accounts for health, dental, and dependent care
  • Resources that provide support and promote physical, emotional, social, and financial well-being
  • Support to help you reach your career goals:
    • Training, classes, and professional development
    • Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

  • A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
  • Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
  • Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care 

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the job information line at 651-259-3637 or email careers@state.mn.us and let us know the support you need.

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