You can file a complaint with the Board if your licensed social worker:
Mistreated you in any way
Was dishonest in providing services or billing
Released information without consent
Did not provide appropriate treatment
Did not practice safely and competently
Developed a personal relationship with you
Has an illness that impairs their ability to practice safely
The Board’s authority to investigate complaints is limited to:
Individuals licensed with the Board of Social Work
Applicants for licensure with the Board of Social Work
Individuals practicing social work or using the title social worker without a license
*The Board has no authority over unlicensed county social workers, as social work licensure for individuals employed with the county is voluntary under Minnesota law
Complaints may be submitted via email, fax, or mail
Submit the form with a detailed description of your concerns about the social worker and any information you think the Board should know, for example:
What happened? Who did what, where, when, and why?
Were other social workers involved? Were there any witnesses? If so, describe each person’s involvement or role
Provide as much detail about the people involved as you can (full name, address, phone number, place of employment, social worker’s license number and/or type, etc.)
Arrange information in date order or some other logical way as if you are explaining the situation to someone who knows nothing about it
Include copies of any documents that might help the Board understand your complaint
For complete information, review the following resources:
