Frequently Asked Questions

  • Renewal

    (Note: Renewals open approximately April of every even-numbered year.

  • My payment isn't being accepted by US Bank or it times out.
  • The name/address/credit card information that the Board listed in the credit card payment screen is wrong.
  • I get a "This Page Can't Be Displayed" message after I select "Proceed to Checkout"
  • I get a message that says "Renewal in Progress," but I haven't renewed.
  • My transaction timed out and now I can't get back in.
  • I can't get to the payment screen.
  • I did not complete the renewal and now when I log back in, there's no option to "continue."
  • I click "continue," but nothing happens.
  • When I log in I get a message that says that my license has already been renewed, but I haven't renewed.
  • When I log in, it says "Person match not found."
  • When I log in to renew, the screen comes up blank.
  • What if I don't have enough continuing education?
  • What if I don't have continuing education hours in ethics?
  • I am renewing late and did not get all my continuing education prior to June 30 of the renewal period that just ended.
  • I am requesting an exemption from the continuing education requirements. How do I renew?
  • My carryover only shows 12; I should have more, why?
  • I want to retire.
  • I want to go inactive.
  • I click on the "View Online Renewal Report" button, but it comes up blank.
  • Why am I being charged a "bank fee"?
  • I want to renew under my new name.
  • How do I print/get my new license/certificate card?
  • How do I check that my renewal went through (or what my license status, expiration date, or license number is)?

Stay Connected

Minnesota Board of Architecture, Engineering, Land Surveying, Landscape Architecture, Geoscience and Interior Design (AELSLAGID)
85 E. 7th Place Suite 160, St. Paul MN 55101 USA

 8:00 am–4:30 pm, Monday-Friday
 (651) 296-2388
 TTY (800) 627-3529
 Staff Directory


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