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Administrative Law Archives

This page contains all substantive, public administrative law decisions from the past seven years. To request a copy of an older decision, or a decision you believe should be public but cannot find on this page, please submit a data request. To view decisions regarding Municipal Boundary Adjustments, please visit the Boundary Adjustment Reporting System. 

21-2500-38965 In the Matter of Formal Complaint Regarding the Services Provided by the Qwest Corporation d/b/a CenturyLink in Minnesota, on Behalf of the Communications Workers of America

March 13, 2024 - The Commission should find that CenturyLink failed to provide adequate service, violating Minn. R. 7810.3300 and Minn. R. 7810.5000, when customers experienced multiple service outages or disruptions caused by deficient outside plant or equipment over an approximately four-and-a-half-year period. The Commission also should find that CenturyLink is violating Minn. R. 7810.5800, by failing to restore 95 percent of service outages within 24 hours. Each of these violations is continuing. 

Last Modified: 3/13/2024 Size: 0 Author: Categories: Tags:
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