The Minnesota Department of Corrections partners with JPay so that incarcerated people can exchange electronic messages with their friends and family members. The community member connects to the system online (www.JPay.com) or by downloading the free JPay mobile app for iPhone and Android. The community member will create an account and select an individual to whom they wish to send the message. Strengthening or re-establishing family ties helps people improve the likelihood of successful reentry into the community, thus reducing the potential for recidivism.
Yes, you can correspond with an incarcerated person by going to www.JPay.com or by downloading the free JPay mobile app for iPhone and Android. You then complete the free registration process and select those with whom you wish to correspond.
You must purchase electronic JPay stamps to send electronic messages. Each electronic message requires one stamp to send, and each stamp costs $0.40. You can purchase stamp packages on JPay.com or the mobile app. There is no charge for the incarcerated person receiving the message. There is no limit to the number of electronic messages they can receive.
Please make sure your electronic message is marked as “sent” in your JPay account. If you continue to have trouble, please contact JPay’s customer support at 800-574-5729.
Yes. All electronic messages are subject to monitoring. Electronic messages may not jeopardize the public or the safety, security, or orderly operation of the correctional facility. All messages are screened for words or phrases which may represent a risk to the security of the facility or the safety of the public. Electronic messages not consistent with these restrictions will not be delivered to the incarcerated person.
