For individual client concerns or to file a complaint, contacting the Regional Ombudsman is typically the fastest way to receive assistance from OMHDD. Regional Ombudsman staff are located across the state, have experience working in specific geographic regions, and are most familiar with the resources available in their areas.
Regional Ombudsman - Regional Listing or County Listing
Contact OMHDD by e-mail
General Questions - ombudsman.mhdd@state.mn.us
Contact OMHDD by phone
651-757-1800 or 1-800-657-3506
TTY/TDD - 711 (MN Relay brochure)
Contact OMHDD by fax
Fax: 651-797-1950
Contact OMHDD by mail
Office of Ombudsman for Mental Health and Developmental Disabilities
332 Minnesota Street
Suite W1410, First National Bank Building
St. Paul, Minnesota 55101-2117
Contact the Ombudsman for Mental Health and Developmental Disabilities
Lisa Harrison-Hadler
Ombudsman
Phone: 651-757-1806
Fax: 651-797-1960
Toll Free: 1-800-657-3506
lisa.harrison-hadler@state.mn.us
Lisa Antony-Thomas
Deputy Ombudsman
Phone: 651-757-1809
Fax: 651-797-1957
Toll Free: 1-800-657-3506
lisa.antony-thomas@state.mn.us
Contact the OMHDD Medical Review Coordinator (MRC)
Annelies Stevens-de Jong
Medical Review Coordinator
Office of Ombudsman for Mental Health and Developmental Disabilities
Phone: 651-757-1802 or 1-800-657-3506
Fax: 651-797-1967
annelies.stevens@state.mn.us