OEMS's Mission and Values
Our Mission
To protect the public's health and safety through regulation and support of the EMS system.
Our Priorities in EMS Oversight
At the Minnesota Office of Emergency Medical Services (OEMS), we are committed to ensuring the highest standards in emergency medical care through effective oversight, support, and collaboration. Our key priorities reflect our dedication to public safety, accountability, and continuous improvement in EMS services across the state.
- Compliance Inspections – Conducting thorough evaluations of ambulance services and EMS education programs to ensure regulatory adherence.
- Investigations – Addressing concerns related to ambulance services, EMS education programs, and EMS personnel with integrity and diligence.
- Accountability – Upholding transparency and responsibility in all interactions with our customers and partners.
- Grant Funds for EMS Regional Programs – Managing and distributing grant funds to support EMS development and sustainability.
- Licensing – Overseeing new and renewal applications for ambulance services and EMS education programs.
- Registration/Certification of EMS Personnel – Ensuring qualified professionals meet state standards for EMS practice.
- Communication – Strengthening internal and external communication for seamless operations and stakeholder engagement.
- Efficiency – Streamlining processes to enhance responsiveness and service delivery.
- Fairness – Maintaining impartiality in all regulatory actions and decision-making.
- Competency of Ambulance Services – Monitoring service quality, including MNSTAR data, to drive excellence in patient care.
- Consistency – Applying standards uniformly to promote stability and trust in EMS regulation.
- Customer Service – Prioritizing clear, respectful, and supportive interactions with all stakeholders.
Through these priorities, OEMS remains dedicated to fostering a robust and reliable EMS system that serves communities effectively.
