Hybrid Agenda Meetings

The Commission will continue to offer virtual participation options for all public meetings. Microsoft Teams meetings will be the primary platform for virtual participation for planning and agenda meetings. Members of the public may view the Commission’s meetings by watching the linked webcast or may listen to the Commission meetings by calling in, using the instructions detailed on this webpage.

  • The Commission calendar posting for agenda meetings will include a dial-in number to join the meeting over the phone.

  • Due to the high volume of users interested in observing the Commission’s proceedings, we are asking members of the general public who will not have a speaking role during the Commission meeting to observe the meeting via the webcast or to use the phone option to listen to the meeting.

  • To attend an in-person meeting, the public will be able to access the Commission Hearing Room within the Metro Square Building via the skyway at the Robert Street Parking Structure between the hours of 7 am and 6 pm.

How the Public can watch a meeting using the live webcast

Members of the public can listen to the Commission make decisions (during Agenda Meetings) and gather information about issues that are important to Minnesotans but may not necessarily have their own docket (Planning Meetings). During Planning and Agenda meetings, the public can listen to decision-making through a Granicus livestream. The livestream can be accessed by going to the PUC’s calendar page.

  1. On the small calendar icon or list of dates, find the meeting you’d like to watch.

  2. Click on that meeting. You will be redirected to a page with all the information about that meeting

  3. Click on the “Live Webcast.” A new window will open where you can push “Play” to start watching the meeting.

  4. The meeting’s Agenda will open to the right of the meeting so you can see everything the Commission will be deciding.

  5. No special software is needed to watch the webcast from your computer.

How the Public can listen to a meeting using Microsoft Teams

Joining By Phone

  1. Locate the Viewing Instructions for the meeting you want to call on the Commission’s Public Calendar (found here).

  2. Call the phone number found on the Viewing Instructions for the meeting you’d like to attend.

  3. Enter the Phone conference ID from the Viewing Instructions when prompted, followed by the # sign.

  4. The attendee is now connected via phone to the audio portion of the Microsoft Teams Meeting.

Need More Help?

  • Individuals who need Microsoft Teams assistance before the meeting should contact Mary Swoboda at mary.swoboda@state.mn.us, or Melissa Janke at melissa.janke1@state.mn.us.

  • Individuals experiencing technical problems during the meeting should contact Paula Hoena at 651-201-2211 or paula.hoena@state.mn.us, or contact Consumer Affairs at (651) 296-0406. 

  • Members of the public may provide written comments through the online Comment Form, mail, e-mail to consumer.puc@state.mn.us, fax, or eFiling. More instructions are available on the Public Comments webpage. Members of the public may be invited to speak during hearings at the discretion of the Commission chair. If you would like to speak during a Commission meeting, please make that request to Paula Hoena at least two business days before the hearing is scheduled to begin. Given the technical limitations of conducting the meeting online, the public is encouraged to provide written comments in advance.

Frequently Asked Questions

Why is there no audio?

If you're using your computer for audio on the webcast:

  • The speaker volume may be low. Adjust your speaker settings.

  • An overloaded network can cause poor quality audio or video. Try turning off other devices that may be using a lot of bandwidth. If all else fails, consider dialing into audio for the Microsoft Teams meeting.

I am an invited panelist for a meeting, how do I access Microsoft Teams?

Join from a Meeting Link

  • Open your email or calendar invite.

  • Click the link that says Click here to join the meeting.

  • Choose whether to open the desktop app or join on the web.

  • Type your name if joining via the web.

  • Adjust your camera and microphone settings, then click Join now.

Join from the Teams Calendar

  • Open the Microsoft Teams app on your computer or phone.

  • Click the Calendar icon on the left side of the app.

  • Find your scheduled meeting.

  • Click Join.

  • Set your preferred audio and video options, then click Join now.

Join with a Meeting ID and Passcode

  • Go to the Microsoft Teams Meeting by ID page or open your mobile app.

  • Enter the numeric Meeting ID and Passcode provided in your invite.

  • Tap or click Join meeting.