When people experience a mental health crisis, sometimes it can be hard to call for help.

The 988 Suicide and Crisis Lifeline was set up last year to make it easier for people to get help in a crisis. Someone experiencing a mental health crisis can call or text 988 any time of day, any day of the week and connect with a crisis counselor.

However, for people who use American Sign Language, communication in a crisis was still a potential barrier. Now 988 is improving access in American Sign Language. 988 is adding a direct connection to crisis counselors fluent in American Sign Language. The 988 Lifeline is available 24 hours a day, 7 days a week.

How do you call 988?

You can now chat in ASL through 988lifeline.org, by clicking ASL Now. In a few weeks, you can dial 988 directly from a videophone. People who do not use ASL can call 988 from a voice, amplified or captioned phone, and text or chat online.

What happens when you call 988?

When you call 988 you are connected to a trained crisis counselor. The crisis counselor will listen to you and support you. They are not going to judge you for things you say. You do not need to provide your insurance information, or any information about any medical or mental health conditions you may have.

More resources

Deaf and Hard of Hearing Services Division also provides mental health services. If you feel like you need ongoing support, DHHSD’s Mental Health Program has therapists who are fluent in American Sign Language. They can also refer you to other therapists, if needed.

Please contact us for more resources!

The following video provides this information in American Sign Language with English voiceover and captions.