Public safety
Deaf, DeafBlind and Hard of Hearing State Services wants everyone to have tools for safe and effective communication with law enforcement. Communication is crucial, but it can be a barrier in an emergency situation when stress is higher.
To start the communication process, it is important that you remain calm and identify yourself as a person who is deaf or hard of hearing. Consider keeping the wallet-size Communication card with your driver's license:
More tips are shared on the Using the traffic stop communication card instruction sheet attached to the card.
Traffic stop communication card for drivers
This card can be used if you are pulled over. It does not replace communication accommodations under the Americans with Disabilities Act, but can help you communicate during a traffic stop or in an accident or emergency. You can download the card to print (click on the picture) or contact us to request copies.
If you choose to download the traffic stop card to your phone, we suggest that you keep a printed I am deaf or I am hard of hearing communication card with your driver's license.
Always keep your hands on the steering wheel and wait for instructions. Never reach for anything until the officer tells you it is ok.
For law enforcement officers
Deaf, DeafBlind and Hard of Hearing State Services developed the traffic stop communication card to help police, state patrol and sheriffs and people who are deaf or hard of hearing communicate during traffic stops. If you encounter someone who isn’t responding to your commands, tells you they are deaf or hard of hearing or gestures that they cannot hear, show them this card.
Point to icons on the card to help you communicate about:
- The best way to communicate with them as a person with hearing loss. For example, using a speech to text app, writing, texting or lip reading.
- What information you need from them, such as their driver’s license, insurance card or permit to carry.
- The issues they are experiencing. For example, if they have a flat tire, are lost, ran out of gas or need a tow.
- What specific violations were committed, such as speeding, running a red light, etc.
- What will happen next. For example, you are issuing a warning, ticket or placing them under arrest.
Instructions and a list of all the icons and what they mean is included with the card.
If they are arrested or need to come in for questioning or an interview, explain to them that a qualified sign language interpreter or real-time captioning will be provided depending on what they need.
State Services worked with the Department of Public Safety and deaf and hard of hearing Minnesotans to develop the communication card.
Download or print the traffic stop communication card. To request printed copies of this traffic stop card or free training on using this card and other topics related to working with people with hearing loss please contact us.
For more information, watch our video Law Enforcement Officers: How to use the Traffic Stop Communication Card.
Additional resources for law enforcement
Learn more about real-time captioning