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File a complaint

The Public Utilities Commission's Consumer Affairs Office (CAO) helps resolve disputes between customers and utility companies. You can call the Consumer Affairs Office at 651.296.0406 or 800.657.3782 or email at

By filling out the Consumer Complaint/Inquiry Form below, you may notify CAO of your issue and give them permission to work on your problem with you and your utility company. Please see the Notice of Collection of Private Data for more information on how we protect your information and a guide on How to File a Complaint.

If you would prefer a printable version of our Consumer Complaint/Inquiry Form, please return it via email at, fax at 651.297.7073, or U.S. Mail at 121 7th Place East, Suite 350, St. Paul, MN 55101.

Please note that if you would like to comment on a pending Commission docket, please go to the Comment Form.

Fill out my online form.
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