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Phone & Internet Discounts


Questions about phone and internet discounts?

Discount programs or the application process
Contact your local telephone company or the Minnesota Department of Commerce.

Complaints
Phone: 651-539-1883


Telephone Assistance Plan (TAP)

TAP provides a monthly discount of $10.00 on landline voice service. If a customer receives Lifeline from a landline phone/Internet provider and purchases voice service, the customer will automatically be enrolled in TAP without the need for the customer to complete a separate TAP application. You may apply for TAP separately for your landline service if your landline provider does not offer Lifeline, or if you obtain Lifeline from a wireless provider.




Lifeline

Lifeline provides qualified users a discount of $9.25 on monthly charges for either Internet-only service or a bundle that includes Internet service.  Lifeline provides qualified users a discount of $5.25 on monthly charges for landline-only service or voice-only wireless service. Lifeline customers must re-certify their Lifeline eligibility each year. Lifeline customers will receive information from the Universal Service Administrative Company (USAC) when it is time for eligibility to be recertified. If you are recertified as eligible for Lifeline, you will also continue to be enrolled in TAP, if applicable. 

Customers who are enrolled in the Lifeline program and subscribe to an eligible internet service offering can also receive the benefits of the Affordable Connectivity Program (ACP), described below. Lifeline customers do not have to apply again for the ACP, and should contact their Internet company directly to opt-in to the benefit. 


Lifeline Enhanced Tribal Benefit

Low-income consumers on Tribal lands can receive an additional Lifeline discount of $25, for a total Lifeline discount of up to $34.25 per month. In addition, the Link Up program will provide a reduction up to $100 reduction of the initial service connection charges. The Lifeline application asks that you check a box if you live on Tribal lands. For the Link Up benefit, when signing up for service, you will need to complete the Lifeline application AND ask your service provider for the benefit.


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