The Minnesota Public Utilities Commission's Consumer Affairs Office (CAO) can assist consumers with complaints on energy and telecommunications utility services, including service quality, billing problems, and service disconnections and reconnections.

The CAO helps Minnesotans find options to help pay your gas and electric bills and administers enrollment in the state’s Telephone Assistance Plan (TAP). CAO staff can also help you with issues related to solar energy, distributed generation, and community solar gardens.

The CAO can work with consumers who speak many different languages, including Spanish, Hmong and Somali.

To get in touch with the Consumer Affairs Office, call at 651-296-0406 or 800-657-3782 or email at consumer.puc@state.mn.us.