Angelina M. Barnes
A Note from the Executive Director Regarding Online Services
In June of 2015, the Minnesota Board of Psychology (Board) implemented the use of a new database that provides online access to all Board services. The added efficiencies allow the Board to provide timely services related to applicants seeking admission to examination, supervisor and endorser verification, initial licensure, license renewal, continuing education (CE) pre-approval, CE Sponsor approval, CE Audits, name and contact information updates. With new service processes come important changes that the Board would like you to be aware of that will assist you in having a positive experience with the Board and with online services.
Please make sure you have a valid and frequently checked e-mail address on file with the Board. All official correspondence with the Board is conducted via e-mail.
For Applicants
For Applicants
- Apply Online: All applications for licensure, initial, reciprocity, mobility, guest, and guest by temporary permit should be filed using the online services portal. If you have already submitted any part of an application for licensure which includes the following applications: Application for Admission to PRE, Application for Admission to EPPP, or Application for Licensed Psychologist License, please contact Board staff so that you can create an account and associate it with your existing application before you submit additional applications.
- Criminal Background Checks: Criminal Background Checks are required by Minnesota law for all initial applicants for licensure; you will be notified when it is time to complete your fingerprint based criminal background check.
- Admission to Examination: Examination registration can only be completed once you have filed an application for licensure.
- License and Honorary Certificate: The Board no longer issues a paper license certificate or license. You will receive your license and honorary certificate via e-mail. Please make sure you have an accurate and frequently checked e-mail address on file with the Board.
For Supervisors and Endorsers
- Supervisor and Endorser Forms: The Board no longer uses Supervisor and Endorser Verification forms. Supervisors and Endorsers are identified by the applicant at the time of application. Applicants must provide a valid supervisor or endorser e-mail address in order to complete the primary source verification process using online services. Once the supervisor or endorser is registered as a “license contact,” they will be notified via e-mail and asked to use a link to provide information related to a specific applicant. Once the form is completed online, Board staff receives notification that the information is ready for review and can certify the verification or seeking additional information to complete this part of the licensure process.
“Thank you for revising the application process. I speak for myself and all my colleagues in saying how much we appreciate your work to facilitate a more efficient application.” - Renewing Licensee
For Licensees
- License Renewal Notifications: The Board no longer mails renewal notifications using the United States Postal Services (USPS). Renewal notifications are provided via e- mail 45 days in advance of the license expiration date. Please make sure you have a valid and frequently checked e-mail address on file with the Board. All official correspondence with the Board is conducted via e-mail.
- Waivers and Variances: The Board continues to accept requests to waive, (eliminate), or vary (change the way you comply) the Board’s administrative rule requirements which are reviewed based on the criteria established in Minnesota Rule 7200.6000. All requests for a waiver or variance of an administrative rule must be submitted online. Requests will be reviewed as received and the response will be provided via e-mail. If you need more time to complete your CE requirements, please request a 6- month time limited variance through online services. You are also able to submit a variance request related to CE as a part of the renewal application if you do not answer “Yes” to having completed your 40 required CEs for the renewal period.
- Renewal Certificate: For increased efficiency, the Board no longer mails a paper renewal certificate. Renewal certificates are sent automatically via e-mail once renewal is complete by the automated system.
- Online Payment: The Board accepts both credit cards and ACH (checking account) withdrawal through the online services portal. After completing your application online, you can also choose to mail your payment to the Board office. Please note, payments made online allow for faster processing of your submission and receive priority.
- Continuing Education Pre-approval: The Board continues to offer the courtesy service of reviewing your continuing education either in advance of, or after you have completed them. All CE pre-approval requests must be submitted using online services. Due to the large volume of submissions and the voluntary nature of this service, paper submissions will be returned to the sender for online entry.
- Continuing Education Sponsor Applications: The Board continues to approve Applications for Continuing Education Sponsors. The CE Sponsor Application must be submitted online. Due to the large volume of submissions, paper submissions and fees associated with the submission will be returned to the sender for online entry.
- Continuing Education Audit: The Board’s database randomly selects renewal applications subject to continuing education audit within 10 days after the expiration date of the licensee. All CE Audit Notifications are sent via e-mail. Please make certain you have an accurate and frequently checked e-mail address on file with the Board. If the Board does not get a response to the request for CE audit, the licensee may be referred to the Board’s Complaint Resolution process.
- Audits are Completed Online: CE Audits must be completed online using the link that is provided in the notification of CE Audit e-mail do not fax or mail your materials to the Board. You will need to create an account if you have not already done so, claim your license (link your existing license to your new account), and then use the link included in the e-mail you received notifying you that you were selected for CE Audit. Please note that you will be entering your CE information activity by activity and will need to include all requisite information related to the activity.
- Uploading CE Documentation. You will need to scan your documents into a PDF and upload the documents using online services. If you are unable to create a PDF of your documents to submit to the Board you may wish to seek assistance from a print center that offers copying, scanning, and print services. Most copy machines provide scanning functionality that will create a PDF document.
Complaint Resolution
- Submitting a Complaint: To file a complaint with the Board please use the Board’s online complaint submission services. An acknowledgement to your complaint will be sent to you by e-mail. Once the complaint is submitted please note that the Board is unable to provide any information related to the complaint during an active investigation. The law classifies all active investigative data as “confidential.” You will be contacted with the outcome of your complaint once the active investigation is closed.
For Supervisors, Consultants, or Course Instructors
- Submitting Reports: The Board continues to use supervisors, consultants, and course instructors in order to meet compliance requirements for licensees issued disciplinary or corrective action by the Board. If you are serving as a supervisor, consultant, or course instructor you are required to file your reports with the Board using online services. You will be notified of your status as an approved contact for the compliance matter using e-mail.
You will be provided an e-mail link to use to submit your reports. You must create an account and claim your license to submit your reports. Instructions for creating an account and claiming your license are found on the Board’s website under online services. All official correspondence with the Board related to a compliance matter pursuant to a Board order is conducted via the online system.
Resources For All
- Telephone and In-Person: The Board offers telephone and limited in-person assistance during regular business hours, Monday through Friday, from 8:00 am to 4:30 pm related to the use of online services. If you are unable to access a computer, the Board has a public computer available to access online services. Please call the Board for assistance or to schedule an in-person appointment at: 612.617.2230 Hearing/Speech Relay: 800-627-3529. For a faster response please e-mail the Board at: psychology.board@state.mn.us
- Café Conferences for Online Services: The Board offers frequent CE eligible activities that provide assistance and training on using online services such as its “Café Conference,” series offered on a first-come, first-serve basis for those attendees who register for such an event. Announcements for upcoming Cafe Conferences are sent out via e-mail.
- Computer Access and Scanning Documents: If you are unable to access a computer, the Board has a public computer available to access online services. If you are unable to create a PDF of your documents to submit to the Board you may wish to seek assistance from a print center that offers copying, scanning, and print services. Most copy machines provide scanning functionality that will create a PDF document.
- Website: For further details and video instructions on using online services please visit the Board's website at www.psychologyboard.state.mn.us
