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Regional ombudsmen are knowledgeable about other agency and community resources related to the needs of individuals living in long-term care settings and receiving long-term care services in the community and are available to assist you. You can contact OOLTC toll-free by calling 1-800-657-3591 for further information and assistance. 

This resource page is designed to further help you in finding information and resources about external organizations and other agencies that provide assistance to older adults, people with disabilities, families, caregivers and professionals.

Minnesota Resources

Minnesota Board on Aging - The Minnesota Board on Aging (MBA) advises on and coordinates government plans around aging to ensure that Older American’s Act requirements are met. The MBA administers state and federal funds and also creates public awareness, encourages research on aging issues and provides technical assistance and grants to local aging organizations.

Senior LinkAge Line - The Senior LinkAge Line is a free statewide service of the Minnesota Board on Aging in partnership with Minnesota's area agencies on aging. The Senior LinkAge Line provides help to older Minnesotans and their families and caregivers, helping them connect to local services, find answers and get the help they need.

Veterans Linkage Line - The Minnesota Department of Veterans Affairs (MDVA) offers support seven days a week for Minnesota veterans and their families.

Disability Hub MN - Disability Hub MN is a free, statewide resource network for Minnesotans with disabilities or chronic illnesses. The Disability Hub MN has resources for managing your health, your benefits, your work, your housing and more. - The website was developed by the Minnesota Board on Aging and the Minnesota Department of Human Services. It is an online directory of services and resources designed to help individuals caregivers and service providers.   

Minnesota Adult Abuse Reporting Center - The Minnesota Adult Abuse Reporting Center (MAARC) provides a toll-free number, 1-844-880-1574, for the general public to report suspected maltreatment of vulnerable adults. 

Office of Health Facility Complaints - The Office of Health Facility Complaints (OHFC) investigates reports and complaints of health care facilities violating state or federal regulations.

Minnesota Department of Health - The Minnesota Department of Health (MDH) is Minnesota's state health agency. MDH is responsible for Minnesotans' public health, including disease control and prevention, public policy, and regulation of health care providers. MDH's Facility Certification, Regulation and Licensing page includes a variety of resources related to different license types, including nursing home, assisted living facility, hospice, and home care licenses.  

The Minnesota Elder Justice Center - The Minnesota Elder Justice Center provides information and resources to older adults and vulnerable adults, and their loved ones, around issues of abuse, neglect and financial exploitation.

Office of Ombudsman for Mental Health and Developmental Disabilities - The Office of Ombudsman for Mental Health and Developmental Disabilities (OMHDD) is an independent state agency responsible for promoting the highest standards of treatment, competence, efficiency, and justice for persons receiving services for mental illness, developmental disabilities, chemical dependency, or emotional disturbance. 

Ombudsman for Public Managed Care - The Ombudsman for Public Managed Care can assist members with care and resolve billing problems. They can also provide information and assistance with the managed care grievance and appeal process available through the health plan and the state.

Nursing Home Report Card - The Minnesota Nursing Home Report Card helps inform your choice of nursing home. In addition to the report card, consider other sources of information, visit nursing homes you are considering and discuss options with your family and facility staff.

The Minnesota Department of Human Rights - The Minnesota Department of Human Rights is the state's civil rights enforcement agency and is charged with upholding the civil rights of Minnesotans.

The Center for Excellence in Supported Decision Making - The Center for Excellence in Supported Decision Making (CESDM) supports individuals who are at risk of guardianship and/or conservatorship across Minnesota and their caregivers through consultation, referrals, and information.

Minnesota Housing Minnesota Housing works to provide access to safe, decent and affordable housing and to build stronger communities across the state. You can also learn more about fair housing and fair housing resources on the Minnesota Housing website. 

Friends & Co - Friends & Co has fostered meaningful connections for older adults in Minnesota for over 50 years. Friends & Co offer a quick drop-in chat line, phone companionship, and visiting companionship services. 

Alzheimer's Association - The Alzheimer's website is a resource designed for multiple audiences, including individuals affected by Alzheimer's and dementia. You can learn more about research, treatment news, support groups, and even more. You can also access their 24/7 helpline by calling 800.272.3900. 

Rainbow Health - Rainbow Health offers in-person and teletherapy mental, chemical, and sexual health services for LGBTQ+ people, people living with HIV, and folks from communities that historically and currently face barriers to behavioral health support.

Minnesota Department of Human Rights - The Minnesota Department of Human Rights is the state's civil rights enforcement agency and is charged with upholding the civil rights of Minnesotans by enforcing the Minnesota Human Rights Act. 

Technology for HOME - Technology for HOME (T4H) offers a team approach to person-centered assistive technology consultation and technical assistance to help individuals with disabilities live more independently. 

System of Technology to Achieve Results (STAR) - STAR provides Minnesota residents with information and access to assistive technology.

Mobile Crisis Mental Health Services - A team of mental health professional and practitioners who provide psychiatric services to individuals within their own homes and at other sites outside the traditional clinical setting.

Minnesota State Services for the Blind - The Senior Services Unit (SSU) serves blind and visually impaired persons having difficulty with daily independent living tasks.

National Resources

Care Compare - Care Compare is a tool provided by the Centers for Medicare and Medicaid Services offering a single source search and comparison information for a variety of provider types, including nursing homes, hospice care, and home health services. It has detailed information about every Medicare certified nursing home in the country. You'll be able to find information about providers and facilities to help choose your health care providers and make more informed decisions about where you get your health care.

Livanta Medicare Helpline - Livanta is a Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO). BFCC-QIOs are responsible for medical case review, which supports the rights of people on Medicare.

National Consumer Voice for Quality Long-Term Care - The National Consumer Voice for Quality Long-Term Care (Consumer Voice) is a source of information and tools for consumers, families, caregivers, advocates, and Ombudsman program representatives to help ensure quality care for the individual.

National Ombudsman Resource Center - The National Ombudsman Resource Center (NORC) website is filled with information, resources, and news from Ombudsman programs to support and inform programs across the country.

Legal Resources

HOME Line - HOME Line provides free and low-cost legal, organizing, education, and advocacy services so that tenants throughout Minnesota can solve their own rental housing problems. HOME Line works to improve public and private policies relating to rental housing by involving affected tenants in the process.

Minnesota Legal Aid - Legal Aid provides free civil legal aid to clients who meet any of these three qualifications: are low income, at least 60 years of age, or have a disability. 

LawHelpMN - LawHelpMN can help you learn about legal issues and find free lawyers.

The Office of Minnesota Attorney General - The Minnesota Attorney General's Office can assist through various means, including the Consumer Assistance Hotline. 

Volunteer Lawyers Network - Volunteer Lawyers Network is a nonprofit which provides civil legal services to low income people through volunteer attorneys.

Immigrant Law Center of Minnesota - The Immigrant Law Center of Minnesota (ILCM) provides brief legal advice, referrals, and representation in a variety of immigration matters to support immigrants and refugees in achieving security, opportunity and prosperity.

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