html20081englishOffice of Ombudsman for Long-Term Care / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)tcm:1168-491522-64The Office of Ombudsman for Long-Term Care (OOLTC) advocates for Minnesota adults needing or receiving long-term care. The office promotes person-directed living that respects people's values and preferences, and works to preserve individual rights. Ombudsmen and volunteers work with individuals, their families, health care and service providers and public agencies to ensure the health, safety, well-being and rights of long-term care consumers. The office also works to improve the health care and social services delivery systems through changes in state and federal law and policy. OOLTC is a service of the Minnesota Board on Aging. All services provided by our program are free.Office of Ombudsman for Long-Term CareThe Office of Ombudsman for Long-Term Care (OOLTC) advocates for Minnesota adults needing or receiving long-term care. The office promotes person-directed living that respects people's values and preferences, and works to preserve individual rights. Ombudsmen and volunteers work with individuals, their families, health care and service providers and public agencies to ensure the health, safety, well-being and rights of long-term care consumers. The office also works to improve the health care and social services delivery systems through changes in state and federal law and policy. OOLTC is a service of the Minnesota Board on Aging. All services provided by our program are free.Ombudsman for long term care, Ombudsperson for long term care, OOLTC, Advocate for long term care, Advocate for nursing home assisted living,2021-07-27T16:16:39.2830000Z2025-04-21T15:39:36.1445209Zeng,width=device-width, initial-scale=1.03GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs2025-04-21T14:39:36-0500 Office of Ombudsman for Long-Term Care / Minnesota Office of Ombudsman for Long-Term Care (OOLTC) skip to content Primary navigation Working to preserve individual ... html1260html20009englishAbout Us / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)tcm:1168-496672-64The Office of Ombudsman for Long-Term Care (OOLTC) advocates for Minnesota adults needing or receiving long-term care.About UsThe Office of Ombudsman for Long-Term Care (OOLTC) advocates for Minnesota adults needing or receiving long-term care.Ombudsman for long term care, Ombudsperson for long term care, OOLTC, Advocate for long term care, Advocate for nursing home assisted living,2021-09-07T16:36:04.2100000Z2025-06-10T13:54:56.9755702Zeng,width=device-width, initial-scale=1.03GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs2025-06-10T12:54:56-0500
About Us
The Office of Ombudsman for Long-Term Care (OOLTC) advocates for Minnesota adults needing or receiving long-term care. The office promotes person-directed ... html20887englishMission, Vision, and Values / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)tcm:1168-496733-64To empower, educate, and advocate alongside Minnesotans who are receiving long-term care services and supports to ensure their rights are upheld. All Minnesotans seeking or receiving long-term care services and supports have a high quality of life and high quality of care with a person-centered focus.Mission, Vision, and ValuesTo empower, educate, and advocate alongside Minnesotans who are receiving long-term care services and supports to ensure their rights are upheld. All Minnesotans seeking or receiving long-term care services and supports have a high quality of life and high quality of care with a person-centered focus.Ombudsman for long term care, Ombudsperson for long term care, OOLTC, Advocate for long term care, Advocate for nursing home assisted living,2021-09-07T21:27:50.6070000Z2023-10-31T20:12:45.6910231Zeng,width=device-width, initial-scale=1.03GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs2023-10-31T19:12:45-0500
Mission, Vision and Values
Mission
To empower, educate, and advocate alongside Minnesotans who are receiving long-term care services and supports to ensure their ... html17084englishMinnesota Board on Aging / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)tcm:1168-501323-64The Office of Ombudsman for Long-Term Care is a service of the Minnesota Board on Aging (MBA). The MBA works to ensure that older Minnesotans and their families are effectively served by state and local policies and programs, so they can age well and live well.Minnesota Board on AgingThe Office of Ombudsman for Long-Term Care is a service of the Minnesota Board on Aging (MBA). The MBA works to ensure that older Minnesotans and their families are effectively served by state and local policies and programs, so they can age well and live well.Ombudsman for long term care, ombudsperson for long term care, OOLTC, Advocate for long term care,2021-10-01T20:49:40.8230000Z2023-10-31T20:13:23.1875128Zeng,width=device-width, initial-scale=1.03GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs2023-10-31T19:13:23-0500
Minnesota Board on Aging
The Office of Ombudsman for Long-Term Care is a service of the Minnesota Board on Aging (MBA). The MBA works to ensure that older Minnesotans ... html17046englishStaff / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)tcm:1168-501344-64Leadership staff of The Office of Ombudsman for Long-Term Care.StaffLeadership staff of The Office of Ombudsman for Long-Term Care.Ombudsman for Long-Term Care, Ombudsperson for Long-Term Care, OOLTC, Advocate for long term care,2021-10-01T21:36:20.0170000Z2025-03-03T20:27:46.9564746Zeng,width=device-width, initial-scale=1.03GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs2025-03-03T19:27:46-0600
Cheryl
Hennen
State Ombudsman
");
(651) 431-2555
Genevieve
Gaboriault
Deputy Ombudsman
");
(651) 431-6338
html46562englishStaff Directory / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)tcm:1168-513561-64Staff directory for The Office of Ombudsman for Long-Term Care.Staff DirectoryStaff directory for The Office of Ombudsman for Long-Term Care.Ombudsman for Long-Term Care, Ombudsperson for Long-Term Care, OOLTC, Advocate for long term care,2021-12-21T13:58:28.8670000Z2025-05-21T15:28:03.1812592Zeng,width=device-width, initial-scale=1.03GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs2025-05-21T14:28:03-0500
OOLTC Staff
Please call our intake line, 1-800-657-3591, to be directed to the Regional Ombudsman in your area. Name Title Email Phone
Cheryl
Hennen State ... pdf197112Jul 30,
2025 20:00:42 GMTenglishCover Sheet for Notices from Skilled Nursing Facilities (SNF) to the O?ce of Ombudsman for Long-Term Care (?OOLTC?)Perceptive1Blaine, Maisie;Samarah.Chacon@state.mn.us2025/04/24 10:56:24-05'00'Acrobat PDFMaker 25 for Word2025/04/24 11:21:53-05'00'Adobe PDF Library 25.1.2112025/04/24 15:55:292025-04-24T11:21:53-05:002025-04-24T10:56:24-05:002025-04-24T11:21:53-05:00Acrobat PDFMaker 25 for Worduuid:01d696fd-4b5e-43df-8c07-b2304560047duuid:ae44e3ae-1e93-4dac-a2fb-b311d666266d10application/pdfBlaine, Maisie;Samarah.Chacon@state.mn.usAdobe PDF Library 25.1.211D:2025042415552911.12025-04-24T04:00:00-0500
Cover Sheet for Notices from Skilled Nursing Facilities (SNF) to the O?ce of
Ombudsman for Long-Term Care (?OOLTC?)
General Information
Date of Notice to OOLTC:
... html17212englishAnnual Reports / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)tcm:1168-679145-642025-04-16T15:39:56.7400000Z2025-09-23T21:09:36.3695631Zeng,width=device-width, initial-scale=1.03GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs2025-09-23T20:09:36-0500
Annual and Special Reports
The Office of Ombudsman for Long-Term Care publishes an annual report of program activities and actions completed on behalf of residents. ... html20572englishPrivacy Policy / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)tcm:1168-524081-64Privacy Policy2022-04-05T21:38:39.3800000Z2023-10-31T20:15:02.5315379Zeng,width=device-width, initial-scale=1.03GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs2023-10-31T19:15:02-0500
Privacy Policy
The Office of Ombudsman for Long-Term Care (OOLTC) is committed to protecting the privacy of users in accordance with Minnesota Statutes Chapter ...
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Minnesota Office of Ombudsman for Long-Term CareNursing HomeCouncilKnow Your RightsAnnual ReportPowerPoint PresentationAbuse, ElderMedicareUniform Disclosure of Amenities and Services