html 20083 english Office of Ombudsman for Long-Term Care / Minnesota Office of Ombudsman for Long-Term Care (OOLTC) tcm:1168-491522-64 The Office of Ombudsman for Long-Term Care (OOLTC) advocates for Minnesota adults needing or receiving long-term care. The office promotes person-directed living that respects people's values and preferences, and works to preserve individual rights. Ombudsmen and volunteers work with individuals, their families, health care and service providers and public agencies to ensure the health, safety, well-being and rights of long-term care consumers. The office also works to improve the health care and social services delivery systems through changes in state and federal law and policy. OOLTC is a service of the Minnesota Board on Aging. All services provided by our program are free. Office of Ombudsman for Long-Term Care The Office of Ombudsman for Long-Term Care (OOLTC) advocates for Minnesota adults needing or receiving long-term care. The office promotes person-directed living that respects people's values and preferences, and works to preserve individual rights. Ombudsmen and volunteers work with individuals, their families, health care and service providers and public agencies to ensure the health, safety, well-being and rights of long-term care consumers. The office also works to improve the health care and social services delivery systems through changes in state and federal law and policy. OOLTC is a service of the Minnesota Board on Aging. All services provided by our program are free. Ombudsman for long term care, Ombudsperson for long term care, OOLTC, Advocate for long term care, Advocate for nursing home assisted living, 2021-07-27T16:16:39.2830000Z 2025-04-21T15:39:36.1445209Z eng, width=device-width, initial-scale=1.0 3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs 2025-04-21T10:39:36-0500 Office of Ombudsman for Long-Term Care / Minnesota Office of Ombudsman for Long-Term Care (OOLTC) skip to content Primary navigation Working to preserve individual ... html 1270 html 17050 english Staff / Minnesota Office of Ombudsman for Long-Term Care (OOLTC) tcm:1168-501344-64 Leadership staff of The Office of Ombudsman for Long-Term Care. Staff Leadership staff of The Office of Ombudsman for Long-Term Care. Ombudsman for Long-Term Care, Ombudsperson for Long-Term Care, OOLTC, Advocate for long term care, 2021-10-01T21:36:20.0170000Z 2025-03-03T20:27:46.9564746Z eng, width=device-width, initial-scale=1.0 3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs 2025-03-03T14:27:46-0600 Cheryl Hennen State Ombudsman "); (651) 431-2555 Genevieve Gaboriault Deputy Ombudsman "); (651) 431-6338 html 19317 english Assisted Living Resident and Family Councils / Minnesota Office of Ombudsman for Long-Term Care (OOLTC) tcm:1168-512852-64 A resident council is an organized group of residents who meet regularly to discuss and address concerns about their rights, quality of care and quality of life. As of August 1, 2021 people living in an assisted living have the right to organize and participate in a resident council. Assisted Living Resident and Family Councils A resident council is an organized group of residents who meet regularly to discuss and address concerns about their rights, quality of care and quality of life. As of August 1, 2021 people living in an assisted living have the right to organize and participate in a resident council. ombudsman for long term care, ombudsperson for long term care, advocate for long term care, OOLTC, 2021-12-14T15:18:43.3570000Z 2024-01-17T18:57:09.2797902Z eng, width=device-width, initial-scale=1.0 3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs 2024-01-17T12:57:09-0600 Assisted Living Resident Council A resident council is an organized group of residents who meet regularly to discuss and address concerns about their rights, ... html 16723 english Person-centered Practices / Minnesota Office of Ombudsman for Long-Term Care (OOLTC) tcm:1168-507781-64 Person-centered practices focuses on the person and supports them in making choices and having control of their daily life. The Office of Ombudsman for Long-Term Care promotes person-centered living that respects people's values and choices. Person-centered Practices Person-centered practices focuses on the person and supports them in making choices and having control of their daily life. The Office of Ombudsman for Long-Term Care promotes person-centered living that respects people's values and choices. ombudsman for long term care, ombudsperson for long term care, advocate for long term care, OOLTC, 2021-11-05T19:07:23.9670000Z 2023-10-31T20:13:37.0643523Z eng, width=device-width, initial-scale=1.0 3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs 2023-10-31T15:13:37-0500 Person-Centered Practices Person-centered practices focuses on the person and supports them in making choices and having control of their daily life. The Office ... html 18147 english Submitting Notices / Minnesota Office of Ombudsman for Long-Term Care (OOLTC) tcm:1168-517072-64 Federal regulations require that nursing homes provide a notice of discharge to the state long-term care ombudsman program when a resident is discharged or transferred from a facility. Nursing home discharge and transfer notices can be sent to Office of Ombudsman for Long-Term Care by faxing to 651-431-7452 or emailing to MBA.OOLTC@state.mn.us. Submitting Notices Federal regulations require that nursing homes provide a notice of discharge to the state long-term care ombudsman program when a resident is discharged or transferred from a facility. Nursing home discharge and transfer notices can be sent to Office of Ombudsman for Long-Term Care by faxing to 651-431-7452 or emailing to MBA.OOLTC@state.mn.us. Ombudsman for long term care, Ombudsperson for long term care, Advocate for long term care, OOLTC, 2022-02-01T21:08:15.7170000Z 2025-03-11T16:18:01.7728012Z eng, width=device-width, initial-scale=1.0 3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs 2025-03-11T11:18:01-0500 Submitting Notices to OOLTC Nursing Home Discharge and Transfer Notices Federal regulations require that nursing homes provide a notice of discharge to the state ... html 46566 english Staff Directory / Minnesota Office of Ombudsman for Long-Term Care (OOLTC) tcm:1168-513561-64 Staff directory for The Office of Ombudsman for Long-Term Care. Staff Directory Staff directory for The Office of Ombudsman for Long-Term Care. Ombudsman for Long-Term Care, Ombudsperson for Long-Term Care, OOLTC, Advocate for long term care, 2021-12-21T13:58:28.8670000Z 2025-05-21T15:28:03.1812592Z eng, width=device-width, initial-scale=1.0 3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs 2025-05-21T10:28:03-0500 OOLTC Staff Please call our intake line, 1-800-657-3591, to be directed to the Regional Ombudsman in your area. Name Title Email Phone Cheryl Hennen State ... html 17264 english Contact Us / Minnesota Office of Ombudsman for Long-Term Care (OOLTC) tcm:1168-496849-64 Contact OOLTC by Phone. Toll free 1-800-657-3591 or 651-431-2555. Calls will be routed regionally. Contact Us Contact OOLTC by Phone. Toll free 1-800-657-3591 or 651-431-2555. Calls will be routed regionally. Ombudsman for long term care, ombudsperson for long term care, OOLTC, Advocate, 2021-09-08T19:10:52.6470000Z 2025-04-21T16:31:29.0731334Z eng, width=device-width, initial-scale=1.0 3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs 2025-04-21T11:31:29-0500 Contact Us Do you have a concern or question about long-term care services? Calling us is the best way to reach a local ombudsman. We also have different ways ... html 19960 english Resident and Family Resources / Minnesota Office of Ombudsman for Long-Term Care (OOLTC) tcm:1168-496850-64 OOLTC is here to provide education on residents' rights, quality care, and more. These resources are intended to help educate, empower, and support self-advocacy. Resident and Family Resources OOLTC is here to provide education on residents' rights, quality care, and more. These resources are intended to help educate, empower, and support self-advocacy. Ombudsman for long term care, Ombudsperson for long term care, OOLTC, Advocate for long term care, 2021-09-08T19:11:56.2500000Z 2023-10-31T20:12:56.6588594Z eng, width=device-width, initial-scale=1.0 3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs 2023-10-31T15:12:56-0500 Resident and Family Resources OOLTC is here to provide education on residents' rights, quality care, and more. These resources are intended to help educate, empower, ... html 20002 english Long-Term Care Facility Information / Minnesota Office of Ombudsman for Long-Term Care (OOLTC) tcm:1168-517400-64 Long-Term Care Facility Information ombudsman for long term care, ombudsperson for long term care, OOLTC, advocate for long term care, 2022-02-04T16:25:24.7830000Z 2025-04-21T16:15:49.9794343Z eng, width=device-width, initial-scale=1.0 3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs 2025-04-21T11:15:49-0500 Long-Term Care Facility Information Health Care Provider Directory Minnesota Department of Health, Health Care Provider Directory Minnesota Department of ... 0-10|0 10-10|0 20-10|0 30-10|0 40-10|0 50-10|0 60-10|0 70-10|0 80-10|0 10-10|0 Office of Ombudsman for Long-Term Care Nursing Home Council Your Rights Abuse, Elder PowerPoint Presentation Medicare Uniform Disclosure of Amenities and Services