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    Agency Performance Goals

    Mission

    The mission of the Minnesota Bureau of Mediation Services is to promote stable and constructive labor-management relations.


    Goal: Resolve contract and grievance disputes peacefully, expeditiously.

    • Labor dispute settlement rate.
    • Average response time: Days to first mediation.


    Goal: Resolve bargaining unit and other representation disputes consistent with Minnesota laws.

    • Time to process petitions. For contested cases requiring written order: Percentage of cases meeting 30 day goal from close of hearing record to issuance of order.
    • Time to process petitions. For cases requiring elections: Percentage meeting goal of no more than 90 days from petition filing to election tabulation.
    • Time to process petitions. For cases not requiring elections: Percentage meeting goal of no more than 90 days from petition to issuance of order.
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