Complaints from Staff

The Minnesota Office of the Ombuds for Corrections (OBFC) may investigate complaints from staff in the Department of Corrections or local correctional facilities that about agency actions or policies that specifically and uniquely impact the administration of corrections. 

Staff must follow any administrative processes first before a complaint can be made to the OBFC.

Types of Complaints Not Investigated by the Ombuds for Corrections 

The office does not investigate staff complaints related to general conditions of employment. Complaints about issues that are common to employment anywhere, such as work assignment, promotion, retirement, benefits, conflicts with other staff, etc., cannot be accepted by the OBFC. For these issues, staff should follow the appropriate administrative process through HR and/or union representation.