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    About the Office of the Ombuds for Corrections


    An ombuds is a government official appointed to receive and investigate complaints made by individuals against abuses or unfair acts of public officials.

    The Office of the Ombuds for Corrections (OBFC) is a neutral and independent investigator of complaints regarding state correctional agencies. The OBFC may also provide policy recommendations to the Department of Corrections Commissioner, the Governor, and the Legislature. 

    The OBFC is separate and independent from the Department of Corrections, is accountable to the Governor, and represents the interests of Minnesotans in having an effective and just corrections system.  


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    Mission

    The OBFC is authorized to investigate Minnesota corrections agencies “to promote the highest attainable standards of competence, efficiency, and justice in the administration of corrections.” Minnesota Statutes, Chapter 241.90-95.
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    Role 

    • Investigate complaints from incarcerated people, staff, and community.​ 
    • Investigate systemic concerns.​ 
    • Facilitate resolutions, make recommendations, and publish reports.​ 
    • Provide education and information to help people navigate the system.​ 
     
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    Priorities 

    • Provide oversight.​ 
    • Promote efficiency and justice. ​ 
    • Enhance equity and fairness.​ 
    • Increase health and safety for incarcerated people, staff, and community.​ 
     
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    Leadership and Staff 

    Ombudsperson Margaret Zadra was appointed to the office by Governor Tim Walz on Sept. 21, 2022. Ombudsperson Zadra leads a team of 7, who conduct case intake, investigations of individual and systemic issues, communications and policy reviews. Staff regularly spend time at and review concerns related to correctional facilities across Minnesota.
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