Phone & Internet Discounts
Telephone Assistance Plan (TAP)
TAP provides a monthly discount of $10.00 on landline voice service. If a customer receives Lifeline from a landline phone/Internet provider and purchases voice service, the customer will automatically be enrolled in TAP without the need for the customer to complete a separate TAP application. You may apply for TAP separately for your landline service if your landline provider does not offer Lifeline, or if you obtain Lifeline from a wireless provider.
Lifeline provides qualified users a discount of $9.25 on monthly charges for either Internet-only service or a bundle that includes Internet service. Lifeline provides qualified users a discount of $5.25 on monthly charges for landline-only service or voice-only wireless service. Lifeline customers must re-certify their Lifeline eligibility each year. Lifeline customers will receive information from the Universal Service Administrative Company (USAC) when it is time for eligibility to be recertified. If you are recertified as eligible for Lifeline, you will also continue to be enrolled in TAP, if applicable.
Customers who are enrolled in the Lifeline program and subscribe to an eligible internet service offering can also receive the benefits of the Affordable Connectivity Program (ACP), described below. Lifeline customers do not have to apply again for the ACP, and should contact their Internet company directly to opt-in to the benefit.
Lifeline Enhanced Tribal Benefit
Low-income consumers on Tribal lands can receive an additional Lifeline discount of $25, for a total Lifeline discount of up to $34.25 per month. In addition, the Link Up program will provide a reduction up to $100 reduction of the initial service connection charges. The Lifeline application asks that you check a box if you live on Tribal lands. For the Link Up benefit, when signing up for service, you will need to complete the Lifeline application AND ask your service provider for the benefit.
Affordable Connectivity Program (ACP)
The Affordable Connectivity Program (ACP) provides a discount of up to $30 per month toward Internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. Enrollment in the ACP is now open.
Not all telephone and internet companies offer discounts
Contact your phone or Internet company and ask for an ACP, Lifeline, or TAP application, or download an application under the “Apply” tab. If your local telephone service provider is not authorized to provide discounts, contact the Department of Commerce at 651-539-1876, or firstname.lastname@example.org, to find an authorized provider.