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Who to contact for help?

If you have a complaint or question about your utility service, or if you are unsure who can help you with a question or a problem, click on the links below or contact the Consumer Affairs Office at 651-296-0406 or 1-800-657-3782 or email at

Commission Orders and Documents

Utility Services

Contact the PUC Consumer Hotline for topics including Shut-Off Protections, Billing Disputes, Rates & Services and Telephone/Internet Discounts.

Consumer Helpline: 651-296-0406 or 1-800-657-3782 or Email at

Help Paying Bills

Telephone, Television and Internet

Sewer and Water

Solar Energy and Community Solar Gardens


Natural Disasters


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