How to File a Complaint

Tennessen Warning:

In accordance with the Minnesota Government Data Practices Act, the Office of Ombudsperson for Families is required to inform you of your rights as they pertain to the private information collected from you. The personal information we collect from you is private and any information you provide is voluntary. You are not legally required to provide any information. However, should you decide not to provide the information, we may not be able to assist you because we will not have the required information.

There are two ways to file and complete the Case Intake Form:

Complete the form online:

• You may fill out the form and submit it online. This form will go directly to our intake specialist.
• Please have the following ready as you complete the form:
  • Your name, address with city and state, and telephone number,
  • a description of your situation,
  • names and dates of birth of children involved in the case,
  • names and contact information of social workers and other agencies or service providers.
• We will keep your questions and complaints confidential, although we may have to discuss your case with agency officials to resolve your situation.

Submit a Case Intake Form online

Submit the form via fax or email:

• Download the Case Intake Form as a Word Document.
• Fax it to the office at 651-643-2539 or email it to the office.

Download the Case Intake Form

If you have questions or require help with the form, call 651-539-1257 to speak to our Intake Specialist.

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American Indian or Alaska Native Children

Does your case involve a child who may have American Indian or Alaska Native heritage? Visit the website of the Office of Ombudsperson for American Indian Families (OAIF). You can also reach out directly to the Ombudsperson for American Indian Families: Jill.Esch@state.mn.us or call 651-592-1953.