Our Ombudsperson Staff

Our general email address is obff.info@state.mn.us. For assistance on filing a complaint, contact the Intake Specialist at (651) 539-1257. If you have specific questions for one of our community ombudspersons, please contact the appropriate staff below.

Are you looking for a list of board members?

Name Title Email Phone
Rachel Lovejoy
Sr. Office Administrative Specialist, Intake
(651) 539-1257
Katie Heilman
Int. Office Administrative Specialist, Office Manager
(651) 603-0058
Josephine Dickson
Investigator
(651) 539-1258
Beth Chaplin, MSW
Deputy Ombudsperson
(651) 539-1253
Ann Hill
Ombudsperson for African American Families
(651) 642-0897
Muriel Gubasta, J.D.
Ombudsperson for Spanish Speaking Families
(651) 643-2537
Manuel B. Zuniga, Jr., MPP
Ombudsperson for Asian Pacific Families
(651) 643-2514