Mission
The Office of Ombudsperson for Families (OBFF) is an independent state agency whose goals are:
- to reduce racial and ethnic disparities and disproportionality in Minnesota’s child welfare system
- to improve outcomes for children and their families involved in child protection cases
- to ensure that all laws governing the protection of children and their families are implemented in a culturally and linguistically competent manner; and
- to ensure that laws protecting children and families are adhered to in decision-making processes.
The OBFF Ombudsperson is an independent government official responsible for reviewing government and government-regulated agencies in an effort to ensure their practices are fair, reasonable and appropriate.
We work to resolve complaints from families who have been negatively impacted by child welfare social service agencies.
