The Public Utilities Commission's Consumer Affairs Office (CAO) consumer mediation team can help you resolve a dispute between you and your utility company or can help you find answers to questions about utilities, rates, regulatory issues or concerns.
The CAO team is available Monday through Friday between 8:00 AM and 4:30 PM.
Pa Stelzner, Consumer Mediator
Tracie Bangert, Consumer Mediator
Susan Burns, Consumer Mediator
John Dybvig, Consumer Mediator
Mitch Garlie, Consumer Mediator
Anne Thom, CAO Supervisor
The CAO can be reached by e-mail at consumer.puc@state.mn.us or by phone at 651-296-0406, 1-800-657-3782.