The Minnesota Department of Commerce represents the public interest in all aspects of the regulatory process to promote competition and innovation, and ensure that reliable telecommunications services are provided to all.
Choosing a Provider
Find out which licensed companies serve homes and/or businesses in your area.
Traditional phone service is provided via analog signals over the Public Switched Telephone Network (PSTN). In recent years, more providers have begun offering service using Voice over Internet Protocol (VoIP). Some VoIP providers may have limitations to their 911 service, may need backup power to keep service going during power outages, and may or may not offer directory assistance or listings in telephone directories. Certain equipment may also be incompatible with VoIP services, such as fax machines, some security systems and specialized telephone equipment, so ask questions about the differences before selecting your service.
- Fees and Charges on Your Bill
- Slams, Crams, and Other Scams
- Telephone Tariff Book Filings
- Unsolicited Fax Messages
- Unwanted Calls