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    How do I file a complaint?

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    The Department of Commerce investigates complaints to help resolve disputes between consumers and companies operating in more than 40 regulated industries. As part of our investigation process, we also make sure the companies are in compliance with the law. By filing a complaint through our online portal, you will be able to communicate with the investigator and add documents throughout the investigation.

    To file a complaint, select a topic below.

     
     
    ask a question

    Already submitted a complaint and need to submit additional documents?

    Sign in to the complaint portal using your email address and password, go to the complaint submission history at the bottom of the page, find your complaint and click on the Comments/Documents under the action tab.

    Questions?

    We encourage you to file a complaint or speak with our Complaints Line if you are unsure a complaint is necessary.

    Email consumer.protection@state.mn.us or call 651-539-1600 or 800-657-3602.

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