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Welcome to the MN.IT Mall

What's new in the MN.IT Mall?

To report mission-critical service outages, 
service interruptions or other problems,
call 651-297-1111 or 
toll-free: 888-717-6638

Executive Branch State employees and 
MN.IT staff at agency-based offices seeking IT help:

Check with your local help desk or IT Admin staff first.

MN.IT Mall online is compatible with these browsers:

  • Mozilla Firefox 3.6 or higher
  • Safari 4.0.5 or higher (minimum Macintosh OSX 10.5)
  • Microsoft Internet Explorer IE 8, IE9 and IE10.

For  non-executive branch customers
other MN.IT staff:

The MN.IT Mall online is the most efficient way to get help quickly:

  • Report IT problems
  • Make changes to existing services
  • Order new services
  • Ask billing questions
  • View the status of your existing support tickets
  • Reset passwords

For access issues, existing authorized users can call the
MN.IT Service Desk at (651) 297-1111.

Customer sign-in for MN.IT:

Support for MN.IT customers:
New customer? Read the FAQs.   
Forgot my password | Request a new account
Need help with your login?
Get my User name | New to MN.IT/Help logging in  
For non-Executive Branch customers only:
Change your MN.IT Mall password

MN.IT Mall User Guides:

Not a customer? 

Visit Find Your Account Manager to find out if your organization uses MN.IT
services. Contact our Client Relations department if you have questions.