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Welcome to the MN.IT Mall

To report mission-critical service outages, 
service interruptions or other problems,   
call 651-297-1111 or 
toll-free: 888-717-6638

New customer? Read the FAQs.    

Executive Branch State employees and 
MN.IT staff at agency-based offices seeking IT help:

Check with your local help desk or IT Admin staff first.

For  non-executive branch customers
other MN.IT staff:

The MN.IT Mall online is the most efficient way to get help quickly:

  • Report IT problems
  • Make changes to existing services
  • Order new services
  • Ask billing questions
  • View the status of your existing support tickets
  • Reset passwords

For access issues, existing authorized users can call the
MN.IT Service Desk at (651) 297-1111.

Browser compatibility:

Firefox 3.6 or higher
Safari 4.0.5 or higher (Macintosh OS 10.5 or higher)
Internet Explorer 8, 9, 10


Forgot my password
Change my password

Get my User Name

Register for a new account

Get help with my login

For non-Executive Branch only:
Not a customer or need help?

Visit Find Your Account Manager to find out if your organization uses MN.IT
services. Contact our Client Relations department if you have questions.