The nature of this work is emergent, and learning happens together. Some of the changes that will emerge include tangible results (such as policy changes, integrated programs, thoughtful methods of engagement, culturally significant practices, deeper resource investment where matters), and intangible results (such as better experiences for families and workers, stronger relationships between partners, collective knowledge on doing this important work together).
The Department of Human Services awarded multi-year grants to partnering organizations and had a broad five-year plan for the work.
Year 1: Exploring the current space
The design process begins by exploring the current space, via deep diving into the context – who, what, and how. The site teams work together to identify helpful methods to understand existing context. Engagement comes through various methods including conversations, ecosystem mapping, user journey maps, literature reviews, observation and Indigenous and culturally-informed methodologies. Together, we question assumptions being made within the system and uncover assets that push ideas forward.
Year 2: Generating alternative solutions
Potential solutions are imagined as part of Generating Alternative Scenarios, where ideas are brainstormed and fleshed out to explore what a future might look like. Some insights are then turned into tangible ideas that can be tried quickly in the context, and feedback is used to refine ideas for longer-term implementation in subsequent years.
Years 3-5: Enacting new practices
In years three to five, with support from the site teams, local sites will enact new practices to test and adapt as they receive feedback from families and core teams. The learnings from each site will be shared with the Whole Family Systems Initiative network and other state agencies. Policy, practice, and programs will be adapted.