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Contact OOLTC by Phone

Toll free 1-800-657-3591 or 651-431-2555. Calls will be routed regionally. 

TDD/TTY: 711

OOLTC has access to interpreter services through the use of Language Line Solutions and will schedule services upon request. 

Contact OOLTC by Email

Email: MBA.OOLTC@state.mn.us 
Providers needing to email notices to OOLTC, please follow these instructions. 


Contact OOLTC by Fax

Fax: 651-431-7452
Providers needing to fax notices to OOLTC, please follow these instructions. 

Contact OOLTC by Mail

Office of Ombudsman for Long-Term Care
P.O. Box 64971
St. Paul, MN 55164-0971

Sending Electronic Monitoring Consent Forms

To learn more about electronic monitoring, 14-day exemption consent forms, and sending electronic monitoring forms to OOLTC, please visit the Electronic Monitoring page. 

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