Do you have a concern or question about long-term care services? Calling us is the best way to reach a local ombudsman. We also have different ways to contact us through email, mail, and fax. Contact us to see how we can help.
Calls are answered between 8:00 AM - 4:00 PM Monday to Friday.
Toll free 1-800-657-3591 or 651-431-2555.
TDD/TTY: 711
OOLTC has access to interpreter services through the use of Language Line Solutions and will schedule services upon request.
Email: MBA.OOLTC@state.mn.us
Providers needing to email notices to OOLTC, please follow these instructions.
Fax: 651-431-7452
Providers needing to fax notices to OOLTC, please follow these instructions.
Office of Ombudsman for Long-Term Care
P.O. Box 64971
St. Paul, MN 55164-0971
To learn more about electronic monitoring, 14-day exemption consent forms, and sending electronic monitoring forms to OOLTC, please visit the Electronic Monitoring page.
