{"params":[ { "name":"v:project" , "value":"mn-gov" } , { "name":"v:sources" , "value":"mn-ooltc-live" } ,],"boost":{},"list":[ { "document":{ "filetypes":"html" , "url":"https://mn.gov/ooltc/" , "rank":"0" , "source":"mn-ooltc-content-live" , "score":"0.111111" , "truncated-url":"https://mn.gov/ooltc/" , "context":"http://search.oet.state.mn.us/vivisimo/cgi-bin/query-meta?v%3afile=viv_HZnKVD&v%3astate=%28root%29%7croot&v%3aframe=tree&subquery=id%3aNdoc0&active%3d=root&v%3asubsearch=1&" }, "filetype":"html" , "size":"25448" , "language":"english" , "title":"Office of Ombudsman for Long-Term Care / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)" , "pageid":"tcm:1168-491522-64" , "description":"The Office of Ombudsman for Long-Term Care (OOLTC) advocates for Minnesota adults needing or receiving long-term care. The office promotes person-directed living that respects people's values and preferences, and works to preserve individual rights. Ombudsmen and volunteers work with individuals, their families, health care and service providers and public agencies to ensure the health, safety, well-being and rights of long-term care consumers. The office also works to improve the health care and social services delivery systems through changes in state and federal law and policy. OOLTC is a service of the Minnesota Board on Aging. All services provided by our program are free." , "dc.title":"Office of Ombudsman for Long-Term Care" , "dc.description":"The Office of Ombudsman for Long-Term Care (OOLTC) advocates for Minnesota adults needing or receiving long-term care. The office promotes person-directed living that respects people's values and preferences, and works to preserve individual rights. Ombudsmen and volunteers work with individuals, their families, health care and service providers and public agencies to ensure the health, safety, well-being and rights of long-term care consumers. The office also works to improve the health care and social services delivery systems through changes in state and federal law and policy. OOLTC is a service of the Minnesota Board on Aging. All services provided by our program are free." , "dc.subject":"Ombudsman for long term care, Ombudsperson for long term care, OOLTC, Advocate for long term care, Advocate for nursing home assisted living," , "dc.created":"2021-07-27T16:16:39.2830000Z" , "dc.modified":"2023-10-31T20:26:59.1747516Z" , "dc.language":"eng," , "viewport":"width=device-width, initial-scale=1.0" , "google-site-verification":"3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs" , "date":"2023-10-31T15:26:59-0500" , "snippet":"The Office of Ombudsman for Long-Term Care (OOLTC) What is an Ombudsman? The Office of Ombudsman for Long-Term Care (OOLTC) is an independent state agency ..." } , { "document":{ "filetypes":"html" , "url":"https://mn.gov/ooltc/search/search-xslt.jsp" , "rank":"1" , "source":"mn-ooltc-content-live" , "score":"0.1" , "truncated-url":"https://mn.gov/ooltc/search/search-xslt.jsp" , "context":"http://search.oet.state.mn.us/vivisimo/cgi-bin/query-meta?v%3afile=viv_HZnKVD&v%3astate=%28root%29%7croot&v%3aframe=tree&subquery=id%3aNdoc1&active%3d=root&v%3asubsearch=1&" }, "filetype":"html" , "size":"1270" , "snippet":"" } , { "document":{ "filetypes":"html" , "url":"https://mn.gov/ooltc/about-us/staff/" , "rank":"2" , "source":"mn-ooltc-content-live" , "score":"0.0909091" , "truncated-url":"https://mn.gov/ooltc/about-us/staff/" , "context":"http://search.oet.state.mn.us/vivisimo/cgi-bin/query-meta?v%3afile=viv_HZnKVD&v%3astate=%28root%29%7croot&v%3aframe=tree&subquery=id%3aNdoc2&active%3d=root&v%3asubsearch=1&" }, "filetype":"html" , "size":"19622" , "language":"english" , "title":"Staff / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)" , "pageid":"tcm:1168-501344-64" , "description":"Leadership staff of The Office of Ombudsman for Long-Term Care." , "dc.title":"Staff" , "dc.description":"Leadership staff of The Office of Ombudsman for Long-Term Care." , "dc.subject":"Ombudsman for Long-Term Care, Ombudsperson for Long-Term Care, OOLTC, Advocate for long term care," , "dc.created":"2021-10-01T21:36:20.0170000Z" , "dc.modified":"2024-08-09T14:53:23.6689280Z" , "dc.language":"eng," , "viewport":"width=device-width, initial-scale=1.0" , "google-site-verification":"3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs" , "date":"2024-08-09T09:53:23-0500" , "snippet":"Cheryl Hennen State Ombudsman \"); (651) 431-2553 Genevieve Gaboriault Deputy Ombudsman \"); (651) 431-6338" } , { "document":{ "filetypes":"html" , "url":"https://mn.gov/ooltc/residentandfamilyresources/residentfamilycouncils/assistedlivingcouncils/" , "rank":"3" , "source":"mn-ooltc-content-live" , "score":"0.0833333" , "truncated-url":"https://mn.gov/ooltc/residentandfamilyresources/residentfamilycouncils/assistedlivingcouncils/" , "context":"http://search.oet.state.mn.us/vivisimo/cgi-bin/query-meta?v%3afile=viv_HZnKVD&v%3astate=%28root%29%7croot&v%3aframe=tree&subquery=id%3aNdoc3&active%3d=root&v%3asubsearch=1&" }, "filetype":"html" , "size":"21891" , "language":"english" , "title":"Assisted Living Resident and Family Councils / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)" , "pageid":"tcm:1168-512852-64" , "description":"A resident council is an organized group of residents who meet regularly to discuss and address concerns about their rights, quality of care and quality of life. As of August 1, 2021 people living in an assisted living have the right to organize and participate in a resident council." , "dc.title":"Assisted Living Resident and Family Councils" , "dc.description":"A resident council is an organized group of residents who meet regularly to discuss and address concerns about their rights, quality of care and quality of life. As of August 1, 2021 people living in an assisted living have the right to organize and participate in a resident council." , "dc.subject":"ombudsman for long term care, ombudsperson for long term care, advocate for long term care, OOLTC," , "dc.created":"2021-12-14T15:18:43.3570000Z" , "dc.modified":"2024-01-17T18:57:09.2797902Z" , "dc.language":"eng," , "viewport":"width=device-width, initial-scale=1.0" , "google-site-verification":"3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs" , "date":"2024-01-17T12:57:09-0600" , "snippet":"Assisted Living Resident Council A resident council is an organized group of residents who meet regularly to discuss and address concerns about their rights, ..." } , { "document":{ "filetypes":"html" , "url":"https://mn.gov/ooltc/residentandfamilyresources/personcenteredpractices/" , "rank":"4" , "source":"mn-ooltc-content-live" , "score":"0.0769231" , "truncated-url":"https://mn.gov/ooltc/residentandfamilyresources/personcenteredpractices/" , "context":"http://search.oet.state.mn.us/vivisimo/cgi-bin/query-meta?v%3afile=viv_HZnKVD&v%3astate=%28root%29%7croot&v%3aframe=tree&subquery=id%3aNdoc4&active%3d=root&v%3asubsearch=1&" }, "filetype":"html" , "size":"19293" , "language":"english" , "title":"Person-centered Practices / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)" , "pageid":"tcm:1168-507781-64" , "description":"Person-centered practices focuses on the person and supports them in making choices and having control of their daily life. The Office of Ombudsman for Long-Term Care promotes person-centered living that respects people's values and choices." , "dc.title":"Person-centered Practices" , "dc.description":"Person-centered practices focuses on the person and supports them in making choices and having control of their daily life. The Office of Ombudsman for Long-Term Care promotes person-centered living that respects people's values and choices." , "dc.subject":"ombudsman for long term care, ombudsperson for long term care, advocate for long term care, OOLTC," , "dc.created":"2021-11-05T19:07:23.9670000Z" , "dc.modified":"2023-10-31T20:13:37.0643523Z" , "dc.language":"eng," , "viewport":"width=device-width, initial-scale=1.0" , "google-site-verification":"3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs" , "date":"2023-10-31T15:13:37-0500" , "snippet":"Person-Centered Practices Person-centered practices focuses on the person and supports them in making choices and having control of their daily life. The Office ..." } , { "document":{ "filetypes":"html" , "url":"https://mn.gov/ooltc/providerresources/submittingnotices/" , "rank":"5" , "source":"mn-ooltc-content-live" , "score":"0.0714286" , "truncated-url":"https://mn.gov/ooltc/providerresources/submittingnotices/" , "context":"http://search.oet.state.mn.us/vivisimo/cgi-bin/query-meta?v%3afile=viv_HZnKVD&v%3astate=%28root%29%7croot&v%3aframe=tree&subquery=id%3aNdoc5&active%3d=root&v%3asubsearch=1&" }, "filetype":"html" , "size":"20687" , "language":"english" , "title":"Submitting Notices / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)" , "pageid":"tcm:1168-517072-64" , "description":"Federal regulations require that nursing homes provide a notice of discharge to the state long-term care ombudsman program when a resident is discharged or transferred from a facility. Nursing home discharge and transfer notices can be sent to Office of Ombudsman for Long-Term Care by faxing to 651-431-7452 or emailing to MBA.OOLTC@state.mn.us." , "dc.title":"Submitting Notices" , "dc.description":"Federal regulations require that nursing homes provide a notice of discharge to the state long-term care ombudsman program when a resident is discharged or transferred from a facility. Nursing home discharge and transfer notices can be sent to Office of Ombudsman for Long-Term Care by faxing to 651-431-7452 or emailing to MBA.OOLTC@state.mn.us." , "dc.subject":"Ombudsman for long term care, Ombudsperson for long term care, Advocate for long term care, OOLTC," , "dc.created":"2022-02-01T21:08:15.7170000Z" , "dc.modified":"2023-10-31T20:14:46.9525579Z" , "dc.language":"eng," , "viewport":"width=device-width, initial-scale=1.0" , "google-site-verification":"3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs" , "date":"2023-10-31T15:14:46-0500" , "snippet":"Submitting Notices to OOLTC Nursing Home Discharge and Transfer Notices Federal regulations require that nursing homes provide a notice of discharge to the state ..." } , { "document":{ "filetypes":"html" , "url":"https://mn.gov/ooltc/about-us/staff/directory/" , "rank":"6" , "source":"mn-ooltc-content-live" , "score":"0.0666667" , "truncated-url":"https://mn.gov/ooltc/about-us/staff/directory/" , "context":"http://search.oet.state.mn.us/vivisimo/cgi-bin/query-meta?v%3afile=viv_HZnKVD&v%3astate=%28root%29%7croot&v%3aframe=tree&subquery=id%3aNdoc6&active%3d=root&v%3asubsearch=1&" }, "filetype":"html" , "size":"49802" , "language":"english" , "title":"Staff Directory / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)" , "pageid":"tcm:1168-513561-64" , "description":"Staff directory for The Office of Ombudsman for Long-Term Care." , "dc.title":"Staff Directory" , "dc.description":"Staff directory for The Office of Ombudsman for Long-Term Care." , "dc.subject":"Ombudsman for Long-Term Care, Ombudsperson for Long-Term Care, OOLTC, Advocate for long term care," , "dc.created":"2021-12-21T13:58:28.8670000Z" , "dc.modified":"2025-01-08T19:01:52.4162597Z" , "dc.language":"eng," , "viewport":"width=device-width, initial-scale=1.0" , "google-site-verification":"3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs" , "date":"2025-01-08T13:01:52-0600" , "snippet":"OOLTC Staff Please call our intake line, 1-800-657-3591, to be directed to the Regional Ombudsman in your area. Name Title Email Phone Cheryl Hennen State ..." } , { "document":{ "filetypes":"html" , "url":"https://mn.gov/ooltc/about-us/brochure/" , "rank":"7" , "source":"mn-ooltc-content-live" , "score":"0.0625" , "truncated-url":"https://mn.gov/ooltc/about-us/brochure/" , "context":"http://search.oet.state.mn.us/vivisimo/cgi-bin/query-meta?v%3afile=viv_HZnKVD&v%3astate=%28root%29%7croot&v%3aframe=tree&subquery=id%3aNdoc7&active%3d=root&v%3asubsearch=1&" }, "filetype":"html" , "size":"18523" , "language":"english" , "title":"Staff Brochure / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)" , "pageid":"tcm:1168-501114-64" , "dc.title":"Staff Brochure" , "dc.subject":"Ombudsman for Long-Term Care, Ombudsperson for Long-Term Care, OOLTC, Advocate for long term care," , "dc.created":"2021-09-30T15:32:28.6100000Z" , "dc.modified":"2023-10-31T20:13:19.5624741Z" , "dc.language":"eng," , "viewport":"width=device-width, initial-scale=1.0" , "google-site-verification":"3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs" , "date":"2023-10-31T15:13:19-0500" , "snippet":"Brochure View the full brochure here or contact us to request a brochure be sent to you." } , { "document":{ "filetypes":"html" , "url":"https://mn.gov/ooltc/contactus/" , "rank":"8" , "source":"mn-ooltc-content-live" , "score":"0.0588235" , "truncated-url":"https://mn.gov/ooltc/contactus/" , "context":"http://search.oet.state.mn.us/vivisimo/cgi-bin/query-meta?v%3afile=viv_HZnKVD&v%3astate=%28root%29%7croot&v%3aframe=tree&subquery=id%3aNdoc8&active%3d=root&v%3asubsearch=1&" }, "filetype":"html" , "size":"19998" , "language":"english" , "title":"Contact Us / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)" , "pageid":"tcm:1168-496849-64" , "description":"Contact OOLTC by Phone. Toll free 1-800-657-3591 or 651-431-2555. Calls will be routed regionally." , "dc.title":"Contact Us" , "dc.description":"Contact OOLTC by Phone. Toll free 1-800-657-3591 or 651-431-2555. Calls will be routed regionally." , "dc.subject":"Ombudsman for long term care, ombudsperson for long term care, OOLTC, Advocate," , "dc.created":"2021-09-08T19:10:52.6470000Z" , "dc.modified":"2024-01-17T16:57:17.7776643Z" , "dc.language":"eng," , "viewport":"width=device-width, initial-scale=1.0" , "google-site-verification":"3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs" , "date":"2024-01-17T10:57:17-0600" , "snippet":"Contact Us Contact OOLTC by Phone Toll free 1-800-657-3591 or 651-431-2555. Calls will be routed regionally. TDD/TTY: 711 OOLTC has access to interpreter services ..." } , { "document":{ "filetypes":"html" , "url":"https://mn.gov/ooltc/residentandfamilyresources/" , "rank":"9" , "source":"mn-ooltc-content-live" , "score":"0.0555556" , "truncated-url":"https://mn.gov/ooltc/residentandfamilyresources/" , "context":"http://search.oet.state.mn.us/vivisimo/cgi-bin/query-meta?v%3afile=viv_HZnKVD&v%3astate=%28root%29%7croot&v%3aframe=tree&subquery=id%3aNdoc9&active%3d=root&v%3asubsearch=1&" }, "filetype":"html" , "size":"22534" , "language":"english" , "title":"Resident and Family Resources / Minnesota Office of Ombudsman for Long-Term Care (OOLTC)" , "pageid":"tcm:1168-496850-64" , "description":"OOLTC is here to provide education on residents' rights, quality care, and more. These resources are intended to help educate, empower, and support self-advocacy." , "dc.title":"Resident and Family Resources" , "dc.description":"OOLTC is here to provide education on residents' rights, quality care, and more. These resources are intended to help educate, empower, and support self-advocacy." , "dc.subject":"Ombudsman for long term care, Ombudsperson for long term care, OOLTC, Advocate for long term care," , "dc.created":"2021-09-08T19:11:56.2500000Z" , "dc.modified":"2023-10-31T20:12:56.6588594Z" , "dc.language":"eng," , "viewport":"width=device-width, initial-scale=1.0" , "google-site-verification":"3GrSKDyBS0GOI5h4CGLXu04FsYZEE_KTwsFWZ78sKKs" , "date":"2023-10-31T15:12:56-0500" , "snippet":"Resident and Family Resources OOLTC is here to provide education on residents' rights, quality care, and more. 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