Information for Persons in Local Correctional Facilities
Local correctional facilities include city and county jails and detention centers; and juvenile secure detention and secure residential facilities. Local facilities do not include MN DOC Correctional Facilities (state prisons), for state prisons go to the OBFC complaints page.
The Office of the Ombuds for Corrections (OBFC) is required to refer local facility compliance complaints to the Department of Corrections Inspection and Enforcement unit (DOC I&E).
What to do if you have a complaint about a local adult or juvenile correctional facility in Minnesota:
- Grievance Process: First follow the facility grievance process; all facilities are required to have one.
- Local Authorities: If you believe facility staff have engaged in misconduct, contact the appropriate local authorities such as the sheriff or county corrections department responsible for the facility.
- DOC Inspection & Enforcement Unit (DOC I&E): The Office of the Ombuds for Corrections (OBFC) is required to refer local facility compliance complaints to the Department of Corrections Inspection and Enforcement unit (DOC I&E). If you believe the facility is violating state law or policy, and are not satisfied with the local response, you may contact the Minnesota Department of Corrections I & E Unit. Information can be found here. The I & E Unit has jurisdiction over rules under which local facilities are approved to operate.
- Ombuds for Corrections (OBFC): If an action of a local facility is in compliance with state law and policy, but you believe it is unreasonable, unfair, inefficient, or otherwise problematic, you may bring it to the attention of the OBFC. All other local facility complaints should be directed as described in 1-3 above. The OBFC can also investigate complaints about actions of the Minnesota Department of Corrections and DOC facilities (prisons). You can file a systemic complaint with the OBFC about a local adult or juvenile facility through the systemic complaint form.