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How to Access State Accounts: Contact Center Agents

If you work from a small office or home office providing direct phone support to Minnesotans or other state employees, and you have technology needs in addition to O365 and VPN, read the information below.

Technology Needs

  • Email
  • Calendar
  • Teams
  • O365 SharePoint
  • OneDrive
  • Skype/Webex
  • Employee Self-Service
  • Line of business applications
  • Network or shared drives
  • Office printer
  • SharePoint (O365 Cloud, or on-premise)
  • State-issued VoIP phone and headset
  • Small Office Home Office (SOHO) service from MNIT, which includes a router, etc.
  • State-issued computer

How to Access Your Technology

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