How to use a Virtual Private Network (VPN)
When you are connecting from anywhere other than your local office, you will need to use a Virtual Private Network (VPN) connection if you need to access your office resources, such as shared drives.
The connection needs three things: connection to the internet, software on your computer, and an RSA SecurID Token (RSA Token). Together, they form a VPN connection between your computer and your office network. Just as if you were in your office, you will have access to all resources, like shared drives and printers. Some organizations use “soft tokens” – see that section for details. When you become an employee, your manager determines if your job duties require a VPN. If they do, you will be assigned an RSA Token.
An RSA token is either a small hardware device (called a hard token or keyfob) or a mobile app (called a soft token) for logging in to state systems using two-factor authentication -- a method in which the user provides two means of identification. You only need one token. The passcode generated by either token can be used to log in to VPN from any computer or mobile device.
If using a hardware token: Connect to the internet. Open the Cisco AnyConnect application. In the 'Passcode' field on the VPN login screen, enter your PIN followed by the passcode displayed on your device (no spaces). The passcode displayed on the token automatically updates every 60 seconds and can only be used once.
If using a software token: Connect to the internet. Make sure you’re connected to the internet. Launch the RSA SecurID app and enter your PIN number. The token will then generate a one-time passcode that changes every 60 seconds. Use the passcode to log in to VPN. (The RSA software token is available for iOS and Android devices.)
Choose from the instructions below that best match your work situation. If you are unable to access theses instructions, contact the Service Desk.
MNIT offers network services for agency’s that have small offices and home offices (SOHO) across the state, typically for call center staff.
SOHO services from MNIT use the state’s Network for Enterprise Technology (MNET), local internet, a MNIT-managed router, and if needed, a state-provided computer and Voice over IP phone. These connections provide secure access to the agency’s internal networks and applications that employees need to do work, whether at a central office, a branch office or home office.
If you are just setting up with SOHO services, your MNIT-provided router comes complete with setup instructions. We’ve also included links to all the instructions below if you need digital copies.