How to Access State Accounts: Contact Center Agents
If you work from a small office or home office providing direct phone support to Minnesotans or other state employees, and you have technology needs in addition to O365 and VPN, read the information below.
- O365 SharePoint
- Employee Self-Service
- Line of business applications
- Network or shared drives
- Office printer
- SharePoint (O365 Cloud, or on-premise)
- State-issued VoIP phone and headset
- Small Office Home Office (SOHO) service from MNIT, which includes a router, etc.
- State-issued computer
How to Access Your Technology