Minnesota Governor's Council on Developmental Disabilities Business Results Federal Fiscal Year 2022 October 1, 2021 - September 30, 2022 As part of its focus on continuous quality improvement, the Governor’s Council on Developmental Disabilities (GCDD) uses data to assess progress on its Five-Year Plan and Annual Work Plan. Data are analyzed and compiled into a Business Results report and organized into four results areas: Customer Focus, Financial and Market, Human Resource, and Supplier and Partner. The Council began publishing the Business Results report more than 20 years ago. During that time, results were presented in terms of levels and trends. While many results continued to be favorable, it is important to note there were two key events that negatively impacted some results during Federal Fiscal Year 2022 (October 1, 2021 – September 30, 2022). The Covid-19 pandemic continued throughout most of FFY 2022 with the surge of the Delta and Omicron variants which resulted in a decrease in the number of attendees at training conferences, at self-advocacy training sessions, and at Partners in Policymaking sessions. Two months of Customer Focus results for websites and social media visits were not reported due to a loss of data from the Minnesota IT Department (MNIT). Key observations for each of the four results areas follow: Customer Focus: Total compliments for GCDD products and services continued to trend up for FFY 2022. Social media reach and technical app downloads for the Emergency Planning App and Telling Your Story App increased from FFY 2021. While trending downward over the past 10 years, the number of print items distributed increased in FFY 2022 because of requests for both ‘Treat People Like People’ campaign buttons and posters. The number of visitors to the Council’s websites and the number of PDF downloads decreased. Financial and Market: The 25% matching fund goal has been exceeded every year in the financial and market results area. Human Resource: Training hours for Council members and staff increased because of regularly scheduled webinars by the Administration for Community Living and the White House Public Engagement Office. Supplier/Partner: The pre and post IPSII scores increased for individuals attending the Somali and Latinx training sessions, and the Partners in Policymaking sessions. The number of students in transition and the number of adults who were employed also increased. FFY 2022 Business Results Customer Focus Results B. Total Compliments (mail/email) Technical assistance; timeliness; and presentations, products/services, and Partners in Policymaking FFYs 2011 - 2022 year number FFY2012 1131 FFY2013 955 FFY2014 1282 FFY2015 1219 FFY2016 1251 FFY2017 1169 FFY2018 1318 FFY2019 1194 FFY2020 1411 FFY2021 921 FFY2022 943 FFY 2022 Business Results Customer Focus Results G. Print Publications and Downloads FFYs 2011 - 2022 Publications Print Publications, Downloads and Video Files (2013-2014) Publications V = Good Downloads ^ = Good (Downloads and Video Files) FFY2012 Publications 18,847 Downloads 1,260,703 Total equals 1,279,550 FFY2013 Publications 12,845 Downloads 1,182,934 Video Files 52765 Total equals 1,248,544 FFY2014 Publications 7291 Downloads 644,895 Video Files 36674 Total equals 688,860 FFY2015 Publications 3373 Downloads 373,778 Video Files 70350 Total equals 447,501 FFY2016 Publications 5972 Downloads 393,982 Video Files 4,188 Total equals 447,501 FFY2017 Publications 3600 Downloads 461,699 Video Files 56,042 Total equals 521,341 FFY2018 Publications 3923 Downloads 1,024,203 Video Files 20,607 Total equals 1,048,773 FFY2019 Publications 3455 Downloads 2,143,421 Video Files 35,288 Total equals 2,182,164 FFY2020 Publications 1095 Downloads 3,258,140 Video Files 64,169 Total equals 3,323,404 FFY2021 Publications 673 Downloads 3,884,792 Video Files 62,080 Total equals 3,947,545 FFY2022 Publications 17,696 Downloads 1,873,588 Video Files 85,542 Total equals 3,947,545 FFY 2013: Video files added FFYs 2014 and 2015: Decrease in downloads due to IT infrastructure changes; some IP addresses dropped. FFY 2022 Business Results Customer Focus Results H. Online Visitors (Websites) FFYs 2012 - 2022 Total Number of Visitors (Websites and mn.gov/disability-mn) ^ = Good Total Number of Visitors FFY2012 256,768 FFY2013 307,036 FFY2014 344,208 FFY2015 375,553 FFY2016 412,330 FFY2017 424,162 FFY2018 454,557 FFY2019 613,420 FFY2020 1,164,374 FFY2021 661,463 FFY2022 494,039 FFY 2022 Business Results Customer Focus Results J. Facebook Users and Facebook Visits/Views FFY 2016 - 2022 Facebook Followers 2022 2902 Facebook Users 2016 122184 2017 143161 2018 88514 2019 92612 2020 630466 2021 33866 Facebook Page Visits 2022 3986 Facebook Visits/Views 2016 216279 2017 237867 2018 148711 2019 148589 2020 697419 2021 43978 Facebook Reach 2022 93,926 K. App Downloads FFY 2016-2022 Autism 5-Point Scale(released 10/5/11) 2016 46992 2017 74303 2018 113145 2019 161166 2020 173981 2021 181171 2022 188389 Telling Your Story(released 7/13/12) 2016 3379 2017 7771 2018 8622 2019 9528 2020 10146 2021 10497 2022 11089 NOTE: Totals are cumulative from release date FFY 2022 Business Results Customer Focus Results N. Cosponsored Training Conferences - Attendees FFYs 2012 - 2022 ^ = Good Attendees at Cosponsored Training Conferences FFY2012 1550 FFY2013 3254 FFY2014 2328 FFY2015 1830 FFY2016 1324 FFY2017 1499 FFY2018 2126 FFY2019 1216 FFY2020 1069 FFY2021 605 FFY2022 564 FFY 2022 Business Results Financial and Market Results A. Matching Funds FFYs 2014 - 2022 Matching Funds ^ = Good FFY2014 $413,109 FFY2015 $528,050 FFY2016 $408,675 FFY2017 $389,997 FFY2018 $481,760 FFY2019 $372,757 FFY2020 $592,000 FFY2021 $429,605 FFY2022 $00000 Goal = 25% Match $00000 FFY2022 $350,475 FFY2021 $516,524 FFY2020 $347,922 FFY2019 $343,490 FFY2018 $341,603 FFY2017 $338,347 FFY2016 $337,358 FFY2015 $323,591 FFY2014 $338,965 FFY2013 FFY 2022 Business Results Human Resource Results A. Training Hours – Council Members and Staff FFYs 2012 - 2022 Core Learning and Quality Improvement Training Person Hours of Training ^ = Good FFY2012 539 FFY2013 483.25 FFY2014 460 FFY2015 511 FFY2016 486 FFY2017 524.75 FFY2018 501.5 FFY2019 608.5 FFY2020 420 FFY2021 428 FFY2022 878 FFY 2022 Business Results Supplier /Partner Results A. African American and Somali Outreach Pre-Post IPSII (scale of 1 - 5; 5 = highest) Levels and Trends FFYs 2017 - 2022 Independence FFY2017 - African American Outreach Pre 2.8 Post 4.8 FFY2018 - African American Outreach Pre 1.0 Post 3.6 FFY2019 - African American Outreach Pre 1.3 Post 4.9 FFY2020 - Somali Outreach Pre 3.1 Post 4.1 FFY2021 - Somali Outreach Pre 3.6 Post 4.9 FFY2022 - Somali Outreach Pre 4.6 Post 4.9 Productivity FFY2017 - African American Outreach Pre 2.8 Post 4.8 FFY2018 - African American Outreach Pre 1.0 Post 3.5 FFY2019 - African American Outreach Pre 1.4 Post 4.9 FFY2020 - Somali Outreach Pre 2.5 Post 3.5 FFY2021 - Somali Outreach Pre 3.3 Post 4.6 FFY2022 - Somali Outreach Pre 4.1 Post 5.0 Self Determination FFY2017 - African American Outreach Pre 3.1 Post 4.9 FFY2018 - African American Outreach Pre 1.3 Post 3.8 FFY2019 - African American Outreach Pre 1.4 Post 4.7 FFY2020 - Somali Outreach Pre 2.6 Post 3.7 FFY2021 - Somali Outreach Pre 3.7 Post 4.7 FFY2022 - Somali Outreach Pre 4.6 Post 5.0 Integration/Inclusion FFY2017 - African American Outreach Pre 2.6 Post 4.8 FFY2018 - African American Outreach Pre 1.6 Post 3.4 FFY2019 - African American Outreach Pre 1.4 Post 4.7 FFY2020 - Somali Outreach Pre 2.3 Post 3.3 FFY2021 - Somali Outreach Pre 3.5 Post 4.6 FFY2022 - Somali Outreach Pre 4.0 Post 4.8 FFY 2022 Business Results Supplier/Partner Results B. Partners in Policymaking Pre-Post IPSII (scale of 1 - 5; 5 = highest) Levels and Trends (Classes 33 - 39) FFYs 2014-2022 Independence Class 33 Pre 4.3 Post 4.4 Class 34 Pre 4.1 Post 4.5 Class 35 Pre 4.5 Post 4.6 Class 36 Pre 4.4 Post 4.7 Class 37 Pre 4.2 Post 4.6 Class 38 Pre 4.2 Post 4.6 Class 39 Pre 4.3 Post 4.7 Productivity Class 33 Pre 3.9 Post 4.0 Class 34 Pre 3.9 Post 4.0 Class 35 Pre 4.0 Post 4.6 Class 36 Pre 4.0 Post 4.6 Class 37 Pre 4.0 Post 4.3 Class 38 Pre 3.7 Post 4.2 Class 39 Pre 3.9 Post 4.6 Self Determination Class 33 Pre 3.9 Post 4.1 Class 34 Pre 3.6 Post 4.4 Class 35 Pre 4.1 Post 4.4 Class 36 Pre 4.0 Post 4.7 Class 37 Pre 4.0 Post 4.4 Class 38 Pre 3.9 Post 4.4 Class 39 Pre 4.2 Post 4.6 Integration/Inclusion Class 33 Pre 3.3 Post 3.8 Class 34 Pre 3.5 Post 4.1 Class 35 Pre 3.6 Post 4.6 Class 36 Pre 3.4 Post 4.1 Class 37 Pre 3.8 Post 4.1 Class 38 Pre 3.0 Post 4.1 Class 39 Pre 3.3 Post 4.0 FFY 2022 Business Results Supplier/Partner Results C. Self Advocacy - SAM Central and NW Regions Training Sessions and Attendees, Teachers/Trainers, Evaluation Results (scale of 1 - 5; 5 = highest) FFYs 2015 - 2022 Number of Training Sessions Total for Central and NW Regions FFY2018 122 FFY2019 87 FFY2020 18 FFY2021 9 FFY2022 16 Self Advocates Attending Training Sessions Total for Central and NW Regions FFY2018 286 FFY2019 98 FFY2020 97 FFY2021 71 FFY2022 66 Training Session Evaluation Results FFY2022 Knowledge 4.95 Usefulness 4.97 Quality 4.89 FFY 2022 Business Results Supplier/Partner Results D. Self Advocacy - SAM Central and NW Regions IPSII Results (% = Yes) FFYs 2015 - 2022 Independence Total for Central and NW Regions FFY2018 100% FFY2019 88% FFY2020 92% FFY2021 90% FFY2022 4.3 Productivity Total for Central and NW Regions FFY2018 100% FFY2019 90% FFY2020 98% FFY2021 89% FFY2022 4.1 Self Determination Total for Central and NW Regions FFY2018 100% FFY2019 90% FFY2020 96% FFY2021 93% FFY2022 4.3 Integration/Inclusion Total for Central and NW Regions FFY2018 85% FFY2019 88% FFY2020 92% FFY2021 88% FFY2022 4.4 FFY 2022 Business Results Supplier/Partner Results G. Individuals Employed, and IPSII Results (% = Yes) FFY 2017-2022 Individuals Employed 2017 Transition Students 8 2018 Transition Students 10 2019 Transition Students 8 2020 Transition Students 5 2021 Transition Students 6 2022 Transition Students 11 2017 Adults with DD 9 2018 Adults with DD 12 2019 Adults with DD 10 2020 Adults with DD 10 2021 Adults with DD 8 2022 Adults with DD 22 IPSII Results (% = Yes) 2017 I 4.6 2018 I 4.9 2019 I 4.5 2020 I 3.6 2021 I * 2022 I 3.6 2017 P 4.4 2018 P 5.0 2019 P 4.3 2020 P 3.8 2021 P * 2022 P 3.9 2017 S 4.6 2018 S 5.0 2019 S 4.5 2020 S 3.4 2021 S * 2022 S 3.9 2017 II 4.5 2018 II 4.6 2019 II 4.0 2020 II 2.9 2021 II * 2022 II 3.5 * IPSII scores not collected for 2021 Governor's Council on Developmental Disabilities Minnesota Department of Administration 370 Centennial Office Building 658 Cedar Street Saint Paul, Minnesota 55155 www.mn.gov/mnddc www.mn.gov/mnddc/pipm Call: 651.296.4018 Toll Free: 877.348.0505 MN Relay Service: 800.627.3529 or 711 Email: admin.dd@state.mn.us Reduce, Reuse, Recycle