Minnesota Governor's Council on Developmental Disabilities Business Results Federal Fiscal Year 2015 October 1, 2014 - September 30, 2015 FFY 2015 Business Results Customer Focus Results A.Technical Assistance Contacts FFYs 2004 - 2014 Technical Assistance Contacts (includes repeat customers) year number 2005 7271 2006 6601 2007 13740 2008 14064 2009 14041 2010 13648 2011 15182 2012 16861 2013 15844 2014 18638 2015 18261 Note: FFY 2008: mn.gov/disability-mn launched FFY 2010: E-learning contacts added July 2011: State government shutdown FFY 2015 Business Results Customer Focus Results B. Total Compliments (mail/email) Technical assistance; timeliness; and presentations, products/services, and Partners in Policymaking FFYs 2004 - 2014 year number FFY2005 749 FFY2006 796 FFY2007 973 FFY2008 779 FFY2009 795 FFY2010 821 FFY2011 1063 FFY2012 1131 FFY2013 955 FFY2014 1282 FFY2015 1219 NOTE: Compliments are searched for actionable items July 2011: State government shutdown FFY 2015 Business Results Customer Focus Results C. Publication Orders FFYs 2004 - 2014 Number of Orders for Print Publications FFY2005 410 FFY2006 417 FFY2007 362 FFY2008 221 FFY2009 106 FFY2010 130 FFY2011 202 FFY2012 115 FFY2013 72 FFY2014 42 FFY2015 56 NOTE: July 2011: State government shutdown Print publications are treated as an alternative to electronic versions and downloads FFY 2015 Business Results Customer Focus Results D. Publications Rating (scale of 1 - 10; 10 = highest) FFYs 2004 - 2014 Publication Rating Scores FFY2005 9.2 FFY2006 9.2 FFY2007 9.2 FFY2008 9.2 FFY2009 10.0 FFY2010 9.0 FFY2011 8.8 FFY2012 9.8 FFY2013 9.4 FFY2014 8.7 FFY2015 8.9 ^ = Good NOTE: July 2011: State government shutdown FFY 2015 Business Results Customer Focus Results E. Publication Delivery Time FFYs 2004 - 2014 On Time Delivery of Publications (Industry standard = 3 days) ^ = Good FFY2005 100% FFY2006 98% FFY2007 99% FFY2008 99.50% FFY2009 100% FFY2010 100% FFY2011 100% FFY2012 100% FFY2013 100% FFY2014 100% FFY2015 100% NOTE: July 2011: State government shutdown FFY 2015 Business Results Customer Focus Results F. Publication Evaluation FFYs 2004 - 2014 Publication Evaluation - Usefulness/Helpfulness = Yes ^ = Good FFY2005 98% FFY2006 97% FFY2007 100% FFY2008 100% FFY2009 100% FFY2010 100% FFY2011 98% FFY2012 100% FFY2013 100% FFY2014 100% FFY2015 100% NOTE: FFY2011: ASD Emergency Planning Kits evaluated at AuSM Conference FFY 2015 Business Results Customer Focus Results G. Print Publications and Downloads FFYs 2005 - 2014 Publications Print Publications, Downloads and Video Files (2013-2014) Publications V = Good Downloads ^ = Good (Downloads and Video Files) FFY2006 Publications 21,201 Downloads 147,346 Total equals 168,547 FFY2007 Publications 27,800 Downloads 263,694 Total equals 291,494 FFY2008 Publications 20,402 Downloads 405,670 Total equals 426,072 FFY2009 Publications 8,363 Downloads 8,363 Total equals 461,229 FFY2010 Publications 8,874 Downloads 642,006 Total equals 650,880 FFY2011 Publications 10,686 Downloads 519,161 Total equals 535,521 FFY2012 Publications 18,847 Downloads 1,260,703 Total equals 1,279,550 FFY2013 Publications 12,845 Downloads 1,182,934 Video Files 52765 Total equals 1,248,544 FFY2014 Publications 7291 Downloads 644,895 Video Files 36674 Total equals 688,860 FFY2015 Publications 3373 Downloads 373,778 Video Files 70350 Total equals 447,501 NOTE: July 2011: State government shutdown July 2012: Software and website data collection methods changed FFY 2013: Video files added FFYs 2014 and 2015: Decrease in downloads due to IT infrastructure changes; some IP addresses dropped. FFY 2015 Business Results Customer Focus Results H. Online Visits (Websites and Mobile Browsers) FFYs 2005 - 2014 Total Number of Visitors (Websites and mn.gov/disability-mn) and Visits from Mobile Browsers ^ = Good Total Number of Visitors FFY2006 163,604 FFY2007 185,060 FFY2008 202,814 FFY2009 247,111 FFY2010 260,956 FFY2011 247,420 FFY2012 256,768 FFY2013 307,036 FFY2014 344,208 FFY2015 375,553 Visits from Mobile Browsers FFY2013 28764 FFY2014 45291 FFY2015 61629 NOTE: July 2012: Software and website data collection methods changed FFY 2013: Mobile browser visits added FFY 2013: Video files added FFY 2015 Business Results Customer Focus Results I. mn.gov/disability-mn Visitors FFYs 2010 - 2015 FFY2010 38268 FFY2011 33752 FFY2012 34841 FFY2013 34829 FFY2014 37848 FFY2015 41152 NOTE: July 2011: State government shutdown FFY 2015 Business Results Customer Focus Results J. Facebook Users and Facebook Visits/Views FFY 2011 - 2015 Facebook Users 2011 998 2012 14791 2013 21023 2014 33582 2015 61843 Facebook Visits/Views 2011 8196 2012 47158 2013 54457 2014 77393 2014 122320 NOTE: Tracking measures changed in 2012; data results are for eight months in 2012. K. Tech App Downloads FFY 2012-2015 Autism 5-Point Scale(released 10/5/11) 2012 14597 2013 24502 2014 28489 2015 32705 Telling Your Story(released 7/13/12) 2012 345 2013 1230 2014 1973 2014 2568 NOTE: Totals are cumulative from release date FFY 2015 Business Results Customer Focus Results L. Online Learning Visits and M. Online Learning IPSII Results (scale of 1 - 5; 5 = highest) L. LMS* Online Learning Visits FFYs 2014 - 2015 FFY2014 12920 FFY2015 7900 M. Online Learning IPSII Results FFYs 2012 - 2015 I 2012 4.3 2013 4.4 2014 4.2 2015 4.2 P 2012 4.3 2013 4.3 2014 4.1 2015 4.2 S 2012 4.3 2013 4.4 2014 4.3 2015 4.3 II 2012 4.3 2013 4.4 2014 4.0 2015 4.3 *Learning Management System 2014: Learning management system began tracking March 2014 FFY 2015 Business Results Customer Focus Results N. Cosponsored Training Conferences - Attendees FFYs 2004 - 2014 ^ = Good Attendees at Cosponsored Training Conferences FFY2005 3056 FFY2006 2743 FFY2007 2638 FFY2008 2241 FFY2009 1837 FFY2010 1915 FFY2011 2599 FFY2012 1550 FFY2013 3254 FFY2014 2328 FFY2015 1830 FFY 2015 Business Results Financial and Market Results A. Matching Funds FFYs 2007 - 2015 Matching Funds ^ = Good FFY2007 $431,324 FFY2008 $657,435 FFY2009 $414,607 FFY2010 $472,722 FFY2011 $356,708 FFY2012 $375,184 FFY2013 $555,426 FFY2014 $413,109 FFY2015 $528,050 Goal = 25% Match $337,358 FFY2015 $323,591 FFY2014 $338,965 FFY2013 $340,300 FFY2012 $340,740 FFY2011 $341,423 FFY2010 $341,423 FFY2009 $341,423 FFY2008 $340,534 FFY2007 NOTE: FFYs 2009 & 2010 includes legislative support for self advocacy totaling over $100,000 per year FFY 2015 Business Results Financial and Market Results B. Carry Forward Funds FFYs 2006 - 2015 Carry Forward Funds ^ = Good FFY2006 $214,957 FFY2007 $232,344 FFY2008 $307,588 FFY2009 $220,422 FFY2010 $246,678 FFY2011 $256,546 FFY2012 $271,794 FFY2013 $241,959 FFY2014 $250,599 FFY2015 $266,985 FFY 2015 Business Results Human Resource Results A. Training Hours – Council Members and Staff FFYs 2005 - 2015 Core Learning and Quality Improvement Training Person Hours of Training ^ = Good FFY2005 328 FFY2006 250.5 FFY2007 467.25 FFY2008 512.25 FFY2009 445.75 FFY2010 561.75 FFY2011 540 FFY2012 539 FFY2013 483.25 FFY2014 460 FFY2015 511 FFY 2015 Business Results Supplier /Partner Results A. African American Outreach Pre-Post IPSII (scale of 1 - 5; 5 = highest) Levels and Trends FFYs 2010 - 2015 Independence FFY2010 Pre 2.5 Post 4.0 FFY2011 Pre 3.6 Post 4.4 FFY2012 Pre 4.0 Post 4.7 FFY2013 Pre 4.0 Post 4.9 FFY2014 Pre 3.5 Post 5.0 FFY2015 Pre 2.4 Post 5.0 Productivity FFY2010 Pre 2.2 Post 4.8 FFY2011 Pre 2.8 Post 4.1 FFY2012 Pre 3.5 Post 4.6 FFY2013 Pre 3.5 Post 4.8 FFY2014 Pre 3.2 Post 5.0 FFY2015 Pre 2.2 Post 5.0 Self Determination FFY2010 Pre 2.8 Post 4.7 FFY2011 Pre 3.4 Post 4.1 FFY2012 Pre 3.9 Post 4.6 FFY2013 Pre 3.9 Post 4.9 FFY2014 Pre 3.6 Post 5.0 FFY2015 Pre 2.6 Post 5.0 Integration/Inclusion FFY2010 Pre 2.4 Post 4.7 FFY2011 Pre 3.5 Post 4.5 FFY2012 Pre 4.0 Post 4.6 FFY2013 Pre 4.0 Post 4.9 FFY2014 Pre 3.3 Post 5.0 FFY2015 Pre 2.6 Post 5.0 FFY 2015 Business Results Supplier/Partner Results C. Partners in Policymaking IPSII Results Longitudinal Study (May 2015) Years XXIII to XXVI (Classes 27 - 30) IPSII Results ^ = Good XXIII/27 XXIV/28 XXV/29 XXVI/30 Independence 100% 100% 100% 95% Productivity 100% 67% 38% 84% Self Determinaton 100% 83% 88% 95% Integration/Inclusion 100% 83% 95% 68% FFY 2015 Business Results Supplier/Partner Results B. Partners in Policymaking Pre-Post IPSII (scale of 1 - 5; 5 = highest) Levels and Trends (Classes 26 - 32) FFYs 2008-2015 Independence Class 26 Pre 3.8 Post 4.4 Class 27 Pre 4.0 Post 4.5 Class 28 Pre 4.4 Post 4.6 Class 29 Pre 4.0 Post 4.6 Class 30 Pre 4.3 Post 4.6 Class 31 Pre 4.2 Post 4.7 Class 32 Pre 4.4 Post 4.6 Productivity Class 26 Pre 3.8 Post 4.5 Class 27 Pre 4.0 Post 4.7 Class 28 Pre 4.4 Post 4.6 Class 29 Pre 3.6 Post 4.8 Class 30 Pre 3.9 Post 4.5 Class 31 Pre 3.9 Post 4.4 Class 32 Pre 4.1 Post 4.6 Self Determination Class 26 Pre 3.6 Post 4.4 Class 27 Pre 3.8 Post 4.7 Class 28 Pre 4.1 Post 4.5 Class 29 Pre 4.0 Post 4.8 Class 30 Pre 3.9 Post 4.4 Class 31 Pre 4.0 Post 4.6 Class 32 Pre 4.2 Post 4.7 Integration/Inclusion Class 26 Pre 3.4 Post 4.0 Class 27 Pre 3.4 Post 4.4 Class 28 Pre 3.9 Post 4.2 Class 29 Pre 3.8 Post 4.8 Class 30 Pre 3.5 Post 4.5 Class 31 Pre 3.4 Post 4.6 Class 32 Pre 3.3 Post 4.4 FFY 2015 Business Results Supplier/Partner Results C. Self Advocacy - SAM Central and NW Regions Training Sessions and Attendees, Teachers/Trainers, Evaluation Results (scale of 1 - 5; 5 = highest) FFYs 2010 - 2015 Number of Training Sessions Central FFY2010 30 FFY2011 18 FFY2012 22 FFY2013 27 FFY2014 21 FFY2015 21 Northwest FFY2010 33 FFY2011 17 FFY2012 19 FFY2013 27 FFY2014 17 FFY2015 25 Self Advocates Attending Training Sessions Central FFY2010 804 FFY2011 283 FFY2012 252 FFY2013 640 FFY2014 136 FFY2015 312 Northwest FFY2010 407 FFY2011 158 FFY2012 212 FFY2013 577 FFY2014 192 FFY2015 483 Self Advocates as Trainers/Teachers Central FFY2010 29 FFY2011 29 FFY2012 25 FFY2013 60 FFY2014 20 FFY2015 46 Northwest FFY2010 14 FFY2011 6 FFY2011 24 FFY2013 53 FFY2014 23 FFY2015 46 Training Session Evaluation Results FFY2015 Central Knowledge 4.3 Usefulness 4.4 Quality 4.5 Northwest Knowledge 4.6 Usefulness 4.5 Quality 4.2 FFY 2015 Business Results Supplier/Partner Results D. Self Advocacy - SAM Central and NW Regions IPSII Results (% = Yes) FFYs 2010 - 2015 Independence Central FFY2010 87% FFY2011 98% FFY2012 97% FFY2013 100% FFY2014 98% Northwest FFY2010 85% FFY2011 94% FFY2012 99% FFY2013 100% FFY2014 95% FFY2015 98% Productivity Central FFY2010 70% FFY2011 90% FFY2012 81% FFY2013 100% FFY2014 87% FFY2015 96% Northwest FFY2010 71% FFY2011 63% FFY2013 100% FFY2014 77% FFY2015 100% Self Determination Central FFY2010 90% FFY2011 99% FFY2012 97% FFY2013 100% FFY2014 94% FFY2015 100% Northwest FFY2010 95% FFY2011 94% FFY2012 99% FFY2013 100% FFY2014 91% FFY2015 100% Integration/Inclusion Central FFY2010 86% FFY2011 97% FFY2012 94% FFY2013 100% FFY2014 98% FFY2015 100% Northwest FFY2010 89% FFY2011 88% FFY2012 94% FFY2013 100% FFY2014 92% FFY2015 100% FFY 2015 Business Results Supplier/Partner Results E. Self Advocacy - Anti-Bullying Campaign Training Sessions, Attendees, Evaluation Results (scale of 1-5, 5-highest) FFY 2013-2015 Number of Training Sessions FFY2013 11 Number of Training Sessions FFY2014 17 Number of Training Sessions FFY2014 24 Training Session Attendees FFY2013-2015 2013 Teachers 23 2014 Teachers 24 2015 Teachers 32 2013 Students 330 2014 Students 468 2015 Students 596 Training Session Evaluation Results FFY2013-2015 2013 Knowledge 4.6 2014 Knowledge 4.8 2015 Knowledge 4.7 2013 Usefulness 4.5 2014 Usefulness 4.6 2015 Usefulness 4.6 2013 Quality 4.6 2014 Quality 4.7 2015 Quality 4.7 FFY 2015 Business Results Supplier/Partner Results F. Self Advocacy - Anti-Bullying Campaign Self Advocates as Trainers/Teachers and IPSII Results (scale of 1-5, 5-highest) FFY2013-2015 Number of Self Advocates as Trainers/Teachers 2013 4 2014 6 2015 9 IPSII Results (Scale of 1-5, 5 = highest) 2013 I 4.8 2014 I 4.9 2015 I 5.0 2013 P 4.8 2014 P 4.8 2015 P 5.0 2013 S 4.7 2014 S 4.9 2015 S 5.0 2013 II 4.9 2014 II 4.8 2015 II 4.9 FFY 2015 Business Results Supplier/Partner Results G. Individuals Employed, and IPSII Results (% = Yes) FFY 2013-2015 Individuals Employed 2013 Transition Students 6 2014 Transition Students 7 2015 Transition Students 6 2013 Adults with DD 6 2014 Adults with DD 9 2015 Adults with DD 9 IPSII Results (% = Yes) 2013 I 5.0 2014 I 4.3 2015 I 4.1 2013 P 5.0 2014 P 4.6 2015 P 4.8 2013 S 5.0 2014 S 4.4 2015 S 4.5 2013 II 5.0 2014 II 4.6 2015 II 4.5 FFY 2015 Business Results Supplier/Partner Results H. Employment Training Sessions Attendees and Evaluation Results FFY 2013-2015 Training Session Attendees 2013 Individuals/Families 68 2014 Individuals/Families 21 2015 Individuals/Families 114 2013 Businesses/Service Providers 39 2014 Businesses/Service Providers 11 2015 Businesses/Service Providers 354 Training Session Evaluation Results FFY 2013-2015 Individuals/Families and/or Businesses 2013 Knowledge 4.2 2014 Knowledge 4.3 2015 Knowledge 4.5 2013 Usefulness 4.7 2014 Usefulness 4.5 2015 Usefulness 4.9 2013 Quality 4.4 2014 Quality 4.4 2014 Quality 4.7 Governor's Council on Developmental Disabilities Minnesota Department of Administration 370 Centennial Office Building 658 Cedar Street Saint Paul, Minnesota 55155 www.mn.gov/mnddc www.mn.gov/mnddc/pipm Call: 651.296.4018 Toll Free: 877.348.0505 MN Relay Service: 800.627.3529 or 711 Email: admin.dd@state.mn.us Reduce, Reuse, Recycle