Governor's Council on Developmental Disabilities Business Results Federal Fiscal Year 2010 (October 1, 2009 - September 30, 2010) Page 2 FFY 2010 Work Plan Achievements Business Results A. Customer Focus Results – Technical Assistance and Compliments FFYs 2002 - 2010 Technical Assistance Contacts FY2002 1,502 FY2003 3,013 FY2004 5,845 FY2005 7,271 FY2006 6,601 FY2007 13,740 FY2008 14,064 FY2009 14,041 Includes e-learning FY2010 13,648 Includes e-learning ^ = Good Total Compliments (Helpful, Timely, Specific Product) FY2002 1,242 MTARS visit FY2003 846 FY2004 881 FY2005 749 FY2006 796 FY2007 973 FY2008 779 FY2009 795 FY2010 821 Page 3 FFY 2010 Work Plan Achievements Business Results A. Customer Focus Results – Publications FFYs 2003 - 2010 Total of Publication Orders (For Print Publications) 2003 4,255 2004 1,406 2005 410 2006 417 2007 362 2008 221 2009 106 2010 130 v = Good Page 4 FFY 2010 Work Plan Achievements Business Results A. Customer Focus Results – Print Publications and Downloads FFYs 2003 -2010 Publications (Print Publications [orders and conferences] and Downloads) FY2003 Publications 36,263 Downloads 82,781 Total equals 119,044 FY2004 Publications 45,151 Downloads 48,967 Total equals 94,118 FY2005 Publications 18,984 Downloads 94,404 Total equals 113,388 FY2006 Publications 21,201 147,346 Total equals 168,547 FY2007 Publications 27,800 Downloads 263,694 Total equals 291,494 FY2008 Publications 20,402 Downloads 405,670 Total equals 426,072 FY2009 Publications 8,363 Downloads 452,866 Total equals 461,229 FY2010 Publications 8,874 Downloads 642,006 Total equals 650,880 Publications v = Good Downloads ^ = Good Page 5 FFY 2010 Work Plan Achievements Business Results A. Customer Focus Results – Print Publications and Downloads FFYs 2003 -2010 Publications (Print Publications [orders and conferences] and Downloads) FY2003 Publications 36,263 Downloads 82,781 Total equals 119,044 FY2004 Publications 45,151 Downloads 48,967 Total equals 94,118 FY2005 Publications 18,984 Downloads 94,404 Total equals 113,388 FY2006 Publications 21,201 Downloads 147,346 Total equals 168,547 FY2007 Publications 27,800 Downloads 263,694 Total equals 291,494 FY2008 Publications 20,402 Downloads 405,670 Total equals 426,072 FY2009 Publications 8,363 Downloads 452,866 Total equals 461,229 FY2010 Publications 8,874 Downloads 642,006 Total equals 650,880 Publications v = Good Downloads ^ = Good Downloads over print publications 2003 equals 432% increase 2004 equals 20% increase 2005 equals 126.5% increase 2006 equals 142% increase 2007 equals 173% increase 2008 equals 146% increase 2009 equals 108% increase 2010 equals 141% increase Page 6 FFY 2010 Work Plan Achievements Business Results A. Customer Focus Results –Publications FFYs 2003 -2010 Publication Evaluation Scores 2003 9.2 2004 9.4 2005 9.2 2006 9.2 2007 9.2 2008 9.2 2009 10.0 2010 9.0 ^ = Good Page 7 FFY 2010 Work Plan Achievements Business Results A. Customer Focus Results –Publications FFYs 2003 -2010 Publication Evaluation –Usefulness/Helpfulness + Yes ^ = Good 2003 99% 2004 100% 2005 98% 2006 97% 2007 100% 2008 100% 2009 100% 2010 100% Page 8 FFY 2010 Work Plan Achievements Business Results A. Customer Focus Results – Publication Delivery Time FFYs 2002 -2010 On Time Delivery of Publications ^ = Good 2002 92% 2003 94% 2004 98% 2005 100% 2006 98% 2007 99% 2008 99.5% 2009 100% 2010 100% Page 9 FFY 2010 Work Plan Achievements Business Results A. Customer Focus Results –Presentations and Training Participation FFYs 2002 -2010 Attendees at Presentations 2002 6,265 2003 2,599 2004 5,034 2005 1,505 2006 2,735 2007 4,076 2008 3,322 2009 1,885 2010 1,260 ^ = Good Presentations 2002 36 2003 30 2004 54 2005 46 2006 34 2007 37 2008 32 2009 27 2010 19 ^ = Good E-Government Number of Online Learning Visits 2006 54,936 2007 49,227 2008 46,696 2009 39,609 2010 41,608 ^ = Good Page 10 FFY 2010 Work Plan Achievements Business Results A. Customer Focus Results –Publication Delivery Time FFYs 2002 -2010 Participants in Training Events (Training Conference Grants) ^ = Good FY2002 1,461 FY2003 1,517 FY2004 3,245 FY2005 3,056 FY2006 2,743 FY2007 2,638 FY2008 2,241 FY2009 1,837 FY2010 1,915 Page 11 FFY 2010 Work Plan Achievements Business Results A. Customer Focus Results – Electronic Government Services FFYs 2003 -2010 E-Government Number of Visitors 2003 82,781 2004 48,967 2005 94,404 2006 147,346 2007 263,694 2008 405,670 2009 452,866 2010 642,006 ^ = Good E-Government Number of Downloads 2003 87,261 2004 109,218 2005 173,835 2006 163,604 2007 185,060 2008 202,814 2009 247,111 2010 260,956 ^ = Good Page 12 FFY 2010 Work Plan Achievements Business Results B. Financial and Market Results FFYs 2004 -2010 Matching Funds ^ = Good 2004 $462,807 2005 $442,850 2006 $371,374 2007 $431,324 2008 $657,435 2009 $414,607 Includes legislative support for self advocacy 2010 $472,722 Includes legislative support for self advocacy Goal = 25% Match $336,748.00 FFY2004 $336,748.00 FFY2005 $337,118.00 FFY2006 $340,534.12 FFY2007 $341,423.00 FFY2008 $414,607.00 FFY2009 Page 13 FFY 2010 Work Plan Achievements Business Results B. Financial and Market Results FFYs 2004 -2010 Carry Over Funds ^ = Good 2004 $95,924 2005 $166,260 2006 $214,957 2007 $232,344 2008 $307,588 2009 $220,422 2010 $246,678 Page 14 FFY 2010 Work Plan Achievements Business Results C. Human Resource Results FFYs 2002 -2010 Training and Development Hours on Quality ^ = Good Person Hours of Training 2002 614.5 2003 499.5 2004 328.5 2005 328 2006 250.5 2007 467.25 2008 512.25 2009 445.75 2010 561.75 Page 15 FFY 2010 Work Plan Achievements Business Results D. Supplier Partner Results, Partners in Policymaking® Years XVIII –XXI (Classes 22 –25) May 2010 IPSII Results ^ = Good XVIII/22 Independence 88% Productivity 50% Self Determination 72% Integration/Inclusion 100% XIX/23 Independence 91% Productivity 72% Self Determination 82% Integration/Inclusion 82% XX/24 Independence 100% Productivity 82% Self Determination 82% Integration/Inclusion 82% XXI/25 Independence 100% Productivity 92% Self Determination 100% Integration/Inclusion 88% Page 16 FFY 2010 Work Plan Achievements Business Results D. Supplier Partner Results, Partners in Policymaking® End Results (IPSII) – Levels and Trends FFYs 2005 –2010 (Classes 22 – 27) Independence Class 22 Pre 3.6 Post 4.3 Class 23 Pre 4.1 Post 4.6 Class 24 Pre 3.8 Post 4.6 Class 25 Pre 4.1 Post 4.6 Class 26 Pre 3.8 Post 4.4 Class 27 Pre 4.0 Post 4.5 Productivity Class 22 Pre 3.6 Post 4.2 Class 23 Pre 4.1 Post 4.8 Class 24 Pre 3.8 Post 4.6 Class 25 Pre 3.8 Post 4.5 Class 26 Pre 3.8 Post 4.5 Class 27 Pre 4.0 Post 4.7 Self Determination Class 22 Pre 3.3 Post 4.2 Class 23 Pre 4.0 Post 4.6 Class 24 Pre 3.7 Post 4.4 Class 25 Pre 4.1 Post 4.5 Class 26 Pre 3.6 Post 4.4 Class 27 Pre 3.8 Post 4.7 Integration/Inclusion Class 22 Pre 3.4 Post 3.9 Class 23 Pre 3.6 Post 4.5 Class 24 Pre 3.6 Post 4.4 Class 25 Pre 3.5 Post 4.4 Class 26 Pre 3.4 Post 4.0 Class 27 Pre 3.4 Post 4.4 Page 17 FFY 2010 Work Plan Achievements Business Results D. Supplier Partner Results, African American Outreach End Results (IPSII) FFYs 2005 –2010 Independence 2005 Pre 3.6 Post 4.3 2006 Pre 4.0 Post 3.7 2007 Pre 3.6 Post 4.4 2008 Pre 4.0 Post 4.4 2009 Pre 4.1 Post 4.0 2010 Pre 2.5 Post 4.7 Productivity 2005 Pre 3.8 Post 4.2 2006 Pre 3.3 Post 4.0 2007 Pre 4.3 Post 4.7 2008 Pre 3.4 Post 4.5 2009 Pre 3.8 Post 2.9 Class 27 Pre 2.2 Post 4.8 Self Determination 2005 Pre 3.3 Post 3.9 2006 Pre 3.3 Post 4.0 2007 Pre 3.5 Post 4.7 2008 Pre 3.7 Post 4.4 2009 Pre 4.1 Post 3.8 Class 27 Pre 2.8 Post 4.7 Integration/Inclusion 2005 Pre 3.4 Post 4.2 2006 Pre 3.6 Post 4.0 2007 Pre 3.6 Post 4.7 2008 Pre 3.8 Post 4.9 2009 Pre 3.5 Post 3.8 Class 27 Pre 2.4 Post 4.7 Page 18 FFY 2010 Work Plan Achievements Business Results D. Supplier Partner Results, Hispanic Outreach End Results (IPSII) FFYs 2005 –2010 Independence 2005 Pre 3.6 Post 4.3 2006 Pre 3.5 Post 4.8 2007 Pre 3.6 Post 4.2 2008 Pre 3.3 Post 3.5 2009 Pre 3.3 Post 4.0 2010 Pre 3.0 Post 3.8 Productivity 2005 Pre 3.6 Post 4.6 2006 Pre 3.5 Post 4.6 2007 Pre 3.7 Post 4.0 2008 Pre 3.7 Post 3.8 2009 Pre 2.7 Post 2.9 Class 27 Pre 2.0 Post 3.0 Self Determination 2005 Pre 3.6 Post 4.5 2006 Pre 3.6 Post 4.5 2007 Pre 3.2 Post 4.1 2008 Pre 3.1 Post 3.5 2009 Pre 3.2 Post 3.8 Class 27 Pre 2.7 Post 4.2 Integration/Inclusion 2005 Pre 3.8 Post 4.5 2006 Pre 3.5 Post 4.5 2007 Pre 3.4 Post 4.2 2008 Pre 3.0 Post 3.7 2009 Pre 2.7 Post 3.8 Class 27 Pre 3.5 Post 4.5 Page 19 FFY 2010 Work Plan Achievements Business Results D. Supplier/Partner Results, Self Advocacy FFY 2010 (Federal Funds) (Central, NW Regions) Number of Training Sessions Central 2008 14 2009 40 2010 30 Northwest 2008 14 2009 26 2010 33 Self Advocates Attending Training Sessions Central 2008 236 2009 483 2010 804 Northwest 2008 1,092 2009 391 2010 407 Self Advocates as Trainers/Teachers Central 2008 31 2009 17 2010 29 Northwest 2008 24 2009 20 2010 14 Training Session Evaluation Results Central 2008 4.3 2009 4.2 2010 4.2 Northwest 2008 4.4 2009 4.3 2010 4.4 Page 20 FFY 2010 Work Plan Achievements Business Results D. Supplier/Partner Results, Self Advocacy FFY 2010 (Federal Funds) (Central, NW Regions) End Results (IPSII) (% = Yes) Independence Central 2008 88% 2009 86% 2010 87% Northwest 2008 80% 2009 71% 2010 70% Productivity Central 2008 80% 2009 71% 2010 70% Northwest 2008 84% 2009 64% 2010 71% Self-Determination Central 2008 92% 2009 84% 2010 90% Northwest 2008 92% 2009 89% 2010 95% Integration/Inclusion Central 2008 90% 2009 88% 2010 86% Northwest 2008 92% 2009 86% 2010 89% Page 21 Governor's Council on Developmental Disabilities Minnesota Department of Administration 370 Centennial Office Building 658 Cedar Street Saint Paul, Minnesota 55155 www.mnddc.org www.mncdd.org www.partnersinpolicymaking.com Call: 651.296.4018 MN Relay Service: 800.627.3529 Toll Free: 877.348.0505 Email: admin.dd@state.mn.us Reduce, Reuse, Recycle