Governor's Council on Developmental Disabilities Business Results Fiscal Year 2008 October 1, 2007 – September 30, 2008) ---- FFY 2008 Work Plan Achievements Business Results A. Customer Focus Results -- Technical Assistance and Compliments FFYs 2000-2008 Technical Assistance Contacts 2000 1,043 2001 1,290 2002 1,502 2003 3,013 2004 5,845 2005 7,271 2006 6,601 2007 13,740 2008 14,064 - Includes e-learning Total Compliments (Helpful, Timely, Specific Product) 2000 548 2001 811 2002 1,242 -- MTARS Visit 2003 846 2004 881 2005 749 2006 796 2007 973 2008 779 FFY 2008 Work Plan Achievements Business Results A. Customer Focus Results — Publications FFYs 2000-2008 Number of Publication Orders(For Print Publications) 2000 1,454 2001 2,069 2002 3,276 2003 4,255 2004 1,406 2005 410 2006 417 2007 362 2008 221 FFY 2008 Work Plan Achievements Business Results A. Customer Focus Results — Print Publications and Downloads FFYs 2000-2008 Publications(Print Publications and Downloads) 2000 publications 24,965 2001 publications 35,702 2002 publications 27,558 2003 publications 36,263 downloads 82,781 119,044 2004 publications 45,151 downloads 48,967 94,118 2005 publications 18,984 downloads 94,404 113,388 2006 publications 21,201 downloads 147,346 168,547 2007 publications 27,800 downloads 263,694 291,494 2008 publications 20,402 downloads 405,670 426,072 FFY 2008 Work Plan Achievements Business Results A. Customer Focus Results — Print Publications and Downloads Product Dissemination Growth FFYs 2002-2008 Print Publications and Downloads 2002 Print Publications 27,558 2003 Print Publications 36,263 Downloads 82,781 119,044 2004 Print Publications 45,151 Downloads 48,967 94,118 2005 Print Publications 18,984 Downloads 94,404 113,388 2006 Print Publications 21,201 Downloads 147,346 168,547 2007 Print Publications 27,800 Downloads 263,694 291,494 2008 Print Publications 20,402 Downloads 405,6700 426,072 2002 = Base Line Year 2003 = 432% increase 2004 = 20% increase 2005 = 126.5% increase 2006 = 142% increase 2007 = 173% increase 2008 = 146% increase FFY 2008 Work Plan Achievements Business Results A. Customer Focus Results — Publications FFYs 1996-2008 Publications Evaluation Scores 1996 8.9 1997 9.1 1998 8.6 1999 8.7 2000 8.9 2001 9.2 2002 9.2 2003 9.2 2004 9.4 2005 9.2 2006 9.2 2007 9.2 2008 9.2 FFY 2008 Work Plan Achievements Business Results A. Customer Focus Results — Publications FFYs 2000-2008 Publication Evaluation -- Usefulness/Helpfulness = YES 2000 99% 2001 97% 2002 99% 2003 99% 2004 100% 2005 98% 2006 97% 2007 100% 2008 100% FFY 2008 Work Plan Achievements Business Results A. Customer Focus Results – Publication Delivery Time 3 Days Standard FFYs 2000-2008 On Time Delivery of Publications 2000 97% 2001 96% 2002 92% 2003 94% 2004 98% 2005 100% 2006 98% 2007 99% 2008 99.50% FFY 2008 Work Plan Achievements Business Results A. Customer Focus Results — Presentations and Training Participation FFYs 2000-2008 Attendees At Presentations 2000 3,312 2001 3,993 2002 6,265 2003 2,599 2004 5,034 2005 1,505 2006 2,735 2007 4,076 2008 3,322 Presentations Goal = 25 2000 34 2001 32 2002 36 2003 30 2004 54 2005 46 2006 34 2007 37 2008 32 FFYs 2006-2008 E-Government Number of Online Learning Visits 2006 54,936 2007 49,227 2008 46,696 2009 FFY 2008 Work Plan Achievements Business Results A. Customer Focus Results — Presentations and Training Participation FFYs 2000-2008 Participants in Training Events (Training Conference Grants) 2000 1,191 2001 1,846 2002 1,461 2003 1,517 2004 3,245 2005 3,056 2006 2,743 2007 2,638 2008 2,241 FFY 2008 Work Plan Achievements Business Results A. Customer Focus Results - Electronic Government Services FFYs 2006- 2008 Number of People with Developmental Disabilities Employed in Digital Imaging 2006 50 2007 227 2008 489 2009 -- FFY 2008 Work Plan Achievements Business Results A. Customer Focus Results - Electronic Government Services FFYs 2002-2008 E-Government Number of Visitors 2002 8,386 -- 3 Month Total 2003 87,261 2004 109,218 2005 173,835 2006 163,6040 2007 185,060 2008 202,814 E-Government Number of Downloads 2002 (Data Not Collected) 2003 82,781 2004 48,967 2005 94,404 2006 147,346 2007 263,694 2008 405,670 FFY 2008 Work Plan Achievements Business Results B. Financial and Market Results FFYs 2002-2008 Matching Funds 2002 $376,085.80 2003 $358,912.00 2004 $462,807.30 2005 $442,849.56 2006 $371,374.00 2007 $431,323.56 2008 $657,435.00 -- Includes legislative support for self advocacy Goal= 25% of allocation $332,597 FFY 2002 $336,748 FFY 2003 $336,748 FFY 2004 $336,748 FFY 2005 $337,118 FFY 2006 $340,534.12 FFY 2007 $341,423 FFY 2008 FFY 2008 Work Plan Achievements Business Results B. Financial and Market Results FFYs 2000-2008 Carry Over Funds 2000 $200,371 2001 $209,919 2002 $58,691 2003 $58,873 2004 $95,924 2005 $166,260 2006 $214,957 2007 $232,344 2008 $307,588 FFY 2008 Work Plan Achievements Business Results C. Human Resource Results FFYs 1996-2008 Training and Development Hours on Quality Person Hours of Training 1996 0 1997 50 1998 150 1999 538 2000 530.5 2001 440.5 2002 614.5 2003 499.5 2004 328.5 2005 328 2006 250.5 2007 467.25 2008 512.25 FFY 2008 Work Plan Achievements Business Results D. Supplier Partner Results Partners in Policymaking® Years XVI-XIX (Classes 20-23) Longitudinal Survey Data Collected September 2008 IPSII Results XVI/20 Independence 72% Productivity 48% Self Determination 72% Integration/Inclusion 91% XVII/21 Independence 88% Productivity 75% Self Determination 62% Integration/Inclusion 23% XVIII/22 Independence 100% Productivity 78% Self Determination 92% Integration/Inclusion 100% XIX/23 Independence 92% Productivity 69% Self Determination 85% Integration/Inclusion 69% Class 21 – 8 people participated and expressed bad experiences during past year. FFY 2008 Work Plan Achievements Business Results D. Supplier Partner Results Partners in Policymaking® End Results (IPSII)—Levels and Trends FFYs 2003-2008 (Classes 20-25) Independence Class 20 Pre 3.7 Post 4.6 Class 21 Pre 3.9 Post 4.4 Class 22 Pre 3.6 Post 4.3 Class 23 Pre 4.1 Post 4.6 Class 24 Pre 3.8 Post 4.6 Class 25 Pre 4.1 Post 4.6 Productivity Class 20 Pre 3.6 Post 3.8 Class 21 Pre 3.9 Post 4.4 Class 22 Pre 3.6 Post 4.2 Class 23 Pre 4.1 Post 4.8 Class 24 Pre 3.8 Post 4.6 Class 25 Pre 3.8 Post 4.5 Self Determination Class 20 Pre 3.6 Post 4.4 Class 21 Pre 2.7 Post 4.4 Class 22 Pre 3.3 Post 4.2 Class 23 Pre 4.0 Post 4.6 Class 24 Pre 3.7 Post 4.4 Class 25 Pre 4.1 Post 4.5 Integration/Inclusion Class 20 Pre 3.6 Post 3.4 Class 21 Pre 3.3 Post 4.2 Class 22 Pre 3.4 Post 3.9 Class 23 Pre 3.6 Post 4.5 Class 24 Pre 3.6 Post 4.4 Class 25 Pre 3.5 Post 4.4 FFY 2008 Work Plan Achievements Business Results D. Supplier Partner Results African American Outreach End Results (IPSII) FFYs 2003-2008 Independence 2003 Pre 3.7 Post 5.0 2004 Pre 3.8 Post 4.6 2005 Pre 3.6 Post 4.3 2006 Pre 4.0 Post 3.7 2007 Pre 3.6 Post 4.4 2008 Pre 4 Post 4.4 Productivity 2003 Pre 4.0 Post 5.0 2004 Pre 3.8 Post 3.8 2005 Pre 3.6 Post 4.0 2006 Pre 3.3 Post 4.0 2007 Pre 4.3 Post 4.7 2008 Pre 3.4 Post 4.5 Self Determination 2003 Pre 3.7 Post 5.0 2004 Pre 2.8 Post 4.6 2005 Pre 3.3 Post 3.9 2006 Pre 3.3 Post 4.0 2007 Pre 3.5 Post 4.7 2008 Pre 3.7 Post 4.4 Integration/Inclusion 2003 Pre 3.7 Post 5.0 2004 Pre 2.6 Post 4.6 2005 Pre 3.4 Post 4.2 2006 Pre 3.6 Post 4.0 2007 Pre 3.6 Post 4.7 2008 Pre 3.8 Post 4.9 FFY 2008 Work Plan Achievements Business Results D. Supplier Partner Results Hispanic Outreach End Results (IPSII) FFYs 2004-2008 Independence 2004 Pre 4.7 Post 4.5 2005 Pre 3.6 Post 4.3 2006 Pre 3.5 Post 4.8 2007 Pre 3.6 Post 4.2 2008 Pre 3.3 Post 3.5 Productivity 2004 Pre 4.3 Post 4.5 2005 Pre 3.6 Post 4.6 2006 Pre 3.5 Post 4.6 2007 Pre 3.7 Post 4.0 2008 Pre 3.7 Post 3.8 Self Determination 2004 Pre 4.3 Post 4.5 2005 Pre 3.6 Post 4.5 2006 Pre 3.6 Post 4.5 2007 Pre 3.2 Post 4.1 2008 Pre 3.1 Post 3.5 Integration/Inclusion 2004 Pre 4.2 Post 4.6 2005 Pre 3.8 Post 4.5 2006 Pre 3.5 Post 4.5 2007 Pre 3.4 Post 4.2 2008 Pre 3.0 Post 3.7 FFY 2008 Work Plan Achievements Business Results D. Supplier/Partner Results Self Advocacy SFY 2008 (State Funds) (SE, SW, NE Regions) Number of Training Sessions Southeast 13 Southwest 19 Northeast 8 Self Advocates Attending Training Sessions Southeast 165 Southwest 438 Northeast 81 Self Advocates as Teachers/Trainers Southeast 13 Southwest 24 Northeast 15 Training Sessions Evaluation Results Knowledge Southeast 4.5 Southwest 4.7 Northeast 4.6 Usefulness Southeast 4.6 Southwest 4.6 Northeast 4.5 Quality Southeast 4.4 Southwest 4.8 Northeast 4.7 FFY 2008 Work Plan Achievements Business Results D. Supplier/Partner Results Self Advocacy SFY 2008(State Funds) (SE, SW, NE Regions) End Results(IPSII)(%=Yes) Independence Southeast 98% Southwest 88% Northeast 100% Productivity Southeast 80% Southwest 72% Northeast 83% Self Determination Southeast 96% Southwest 90% Northeast 94% Integration/Inclusion Southeast 96% Southwest 87% Northeast 90% FFY 2008 Work Plan Achievements Business Results D. Supplier/Partner Results Self Advocacy FFY 2008(Federal Funds) (Central, NW Regions) Number of Training Sessions Central 14 Northwest 14 Self Advocates Attending Training Sessions Central 236 Northwest 1,092 Self Advocates as Teachers/Trainers Central 31 Northwest 24 Training Sessions Evaluation Results Knowledge Central 4.6 Northwest 4.6 Usefulness Central 4.6 Northwest 4.6 Quality Central 4.4 Northwest 4.6 FFY 2008 Work Plan Achievements Business Results D. Supplier/Partner Results Self Advocacy SFY 2008 (Federal Funds) (Central, NW Regions) End Results (IPSII) (%=Yes) Independence Central 88% Northwest 90% Productivity Central 80% Northwest 84% Self Determination Central 92% Northwest 92% Integration/Inclusion Central 90% Northwest 92% Governor's Council on Developmental Disabilities Department of Administration 370 Centennial Office Building 658 Cedar Street St Paul, MN 55155 Call: 651.296-4018 MN Relay Service: 800.627.3529 Toll Free: 877.348.0505 E-Mail: admin.dd@state.mn.us Reduce, Reuse, Recycle Go To Our Websites: www.mnddc.org www.mncdd.org www.partnersinpolicymaking.com