Governor's Council on Developmental Disabilities Business Results Fiscal Year 2007 (October 1, 2006 – September 30, 2007) FFY 2007 Work Plan Achievements Business Results A. Customer Focus Results -- Technical Assistance and Compliments FFYs 1999-2007 Technical Assistance Contacts 1999 755 2000 1,043 2001 1,290 2002 1,502 2003 3,013 2004 5,845 2005 7,271 2006 6,601 2007 13,740 Total Compliments (Helpful, Timely, Specific Product) 1999 245 2000 548 2001 811 2002 1,242 2003 846 2004 881 2005 749 2006 796 2007 973 MTARS Visit = Good FFY 2007 Work Plan Achievements Business Results A. Customer Focus Results — Publications FFYs 2000-2007 Number of Publication Orders(For Print Publications) 2000 1,454 2001 2,069 2002 3,276 2003 4,255 2004 20,229 2005 410 2006 417 2007 362 FFY 2007 Work Plan Achievements Business Results A. Customer Focus Results — Print Publications and Downloads FFYs 2000-2007 2000 Print Publications 24,965 2001 Print Publications 35,702 2002 Print Publications 27,558 2003 Print Publications 36,263 Downloads 82,781 Total 119,044 2004 Print Publications 45,151 Downloads 48,967 Total 94,118 2005 Print Publications 18,984 Downloads 94,404 Total 119,123 2006 Print Publications 21,201 Downloads 147,346 Total 168,547 2007 Print Publications 27,800 Downloads 263,694 Total 291,494 FFY 2007 Work Plan Achievements Business Results A. Customer Focus Results — Print Publications and Downloads Product Dissemination Growth FFYs 2002-2007 2002 Print Publications 27,558 2003 Print Publications 36,263 Downloads 82,781 Total1 19,044 2004 Print Publications 45,151 Downloads 48,967 Total 94,118 2005 Print Publications 18,984 Downloads 94,404 Total 113,388 2006 Print Publications 21,201 Downloads 47,346 Total1 68,547 2007 Print Publications 27,800 Downloads 263,694 Total 291,494 2002= Base Line Year 2003= 432% increase 2004= 20% increase 2005= 126.5% increase 2006= 142% increase 2007=173% increase = Good FFY 2007 Work Plan Achievements Business Results A. Customer Focus Results — Publications FFYs 1993-2007 Publications Evaluation Scores = Good 1996 8.9 1997 9.1 1998 8.6 1999 8.7 2000 8.9 2001 9.2 2002 9.2 2003 9.2 2004 9.4 2005 8.9 2006 9.2 2007 9.2 FFY 2007 Work Plan Achievements Business Results A. Customer Focus Results — Publications FFYs 2000-2007 Publication Evaluation -- Usefulness/Helpfulness = YES = Good 2000 99% 2001 97% 2002 99% 2003 99% 2004 100% 2005 98% 2006 97% 2007 100% FFY 2007 Work Plan Achievements Business Results A. Customer Focus Results – Publication Delivery Time 3 Days Standard FFYs 2000-2007 2000 97% 2001 96% 2002 92% 2003 94% 2004 98% 2005 100% 2006 98% 2007 99% FFY 2007 Work Plan Achievements Business Results A. Customer Focus Results — Presentations and Training Participation FFYs 2000-2007 Attendees At Presentations ^ = Good 2000 3,312 2001 3,993 2002 6,265 2003 2,599 2004 5,034 2005 1,505 2006 2,735 2007 4,076 Presentations Goal = 25 ^ = Good 2000 34 2001 32 2002 36 2003 30 2004 54 2005 46 2006 34 2007 37 E-Government Number of Online Learning Visits 2006 54,936 2007 49,227 2008 2009 FFY 2007 Work Plan Achievements Business Results A. Customer Focus Results — Presentations and Training Participation FFYs 2000-2007 Participants in Training Events (Training Conference Grants) ^ =Good 2000 1,191 2001 1,846 2002 1,461 2003 1,517 2004 3,245 2005 3,056 2006 2,743 2007 2,638 FFY 2007 Work Plan Achievements Business Results A. Customer Focus Results - Electronic Government Services FFY 2007 Number of People with Developmental Disabilities Employed in Digital Imaging 200 650 2007 227 2008 2009 FFY 2007 Work Plan Achievements Business Results A. Customer Focus Results - Electronic Government Services FFYs 2002-2007 E-Government Number of Visitors = Good 2002 3 Month Total 8,386 2003 87,261 2004 109,218 2005 173,835 2006 163,604 2007 185,060 E-Government Number of Downloads 2002 (Data Not Collected) 2003 82,781 2004 48,967 2005 94,404 2006 147,346 2007 263,694 FFY 2007 Work Plan Achievements Business Results B. Financial and Market Results FFYs 2002-2007 Matching Funds = Good 2002 $376,085.80 2003 $358,912.00 2004 462,807.30 2005 $442,849.56 2006 $371,374.00 2007 $413,323.56 Goal= 25% of allocation $323, 506 FFY 2001 $332,597 FFY 2002 $336,748 FFY 2003 $336,748 FFY 2004 $336,748 FFY 2005 $337,118 FFY 2006 $340,534.12 FFY 2007 FFY 2006 Work Plan Achievements Business Results B. Financial and Market Results FFYs 2000-2007 Carry Over Funds = Good 2000 $200,371.03 2001 $209,919.18 2002 $58,691.39 2003 $58,873.00 2004 $95,924.00 2005 $166,260.00 2006 $214,957.00 2007 $232,343.88 FFY 2007 Work Plan Achievements Business Results C. Human Resource Results FFYs 1996-2007 Training and Development Hours on Quality = Good Person Hours of Training 1996 0 1997 50 1998 150 1999 538 2000 530.5 2001 440.5 2002 614.5 2003 328.5 2004 499.5 2005 328 2006 250.5 2007 467.25 FFY 2007 Work Plan Achievements Business Results D. Supplier Partner Results Partners in Policymaking® Years XV-XVIII (Classes 19-22) Longitudinal Survey Data Collected May 2007 IPSII Results Class 19 Independence 88% Productivity 60% Self Determination 88% Integration/Inclusion 88% Class 20 Independence 80% Productivity 80% Self Determination 80% Integration/Inclusion 80% Class 21 Independence 66% Productivity 66% Self Determination 66% Integration/Inclusion 100% Class 22 Independence 100% Productivity 76% Self Determination 86% Integration/Inclusion 100% FFY 2007 Work Plan Achievements Business Results D. Supplier Partner Results Partners in Policymaking® End Results (IPSII)—Levels and Trends FFYs 2003-2007 (Classes 20-24) Independence Class 20 Pre 3.7 Post 4.6 Class 21 Pre 3.9 Post 4.4 Class 22 Pre 3.6 Post 4.3 Class 23 Pre 4.1 Post 4.6 Class 24 Pre 3.8 Post 4.6 Productivity Class 20 Pre 3.6 Post 4.1 Class 21 Pre 3.9 Post 4.4 Class 22 Pre 3.6 Post 4.2 Class 23 Pre 4.1 Post 4.8 Class 24 Pre 3.8 Post 4.6 Self Determination Class 20 Pre 3.6 Post 4.4 Class 21 Pre 2.7 Post 4.4 Class 22 Pre 3.3 Post 4.2 Class 23 Pre 4.0 Post 4.6 Class 24 Pre 3.7 Post 4.4 Integration/Inclusion Class 20 Pre 3.6 Post 3.4 Class 21 Pre 3.3 Post 4.2 Class 22 Pre 3.4 Post 3.9 Class 23 Pre 3.6 Post 4.5 Class 24 Pre 3.6 Post 4.4 FFY 2007 Work Plan Achievements Business Results D. Supplier Partner Results African American Outreach FFYs 2003-2007 Independence 2003 Pre 3.7 Post 5.0 2004 Pre 3.8 Post 4.6 2005 Pre 3.6 Post 4.3 2006 Pre 4.0 Post 3.7 2007 Pre 3.6 Post 4.4 Productivity 2003 Pre 4 Post 5 2004 Pre 3.8 Post 3.8 2005 Pre 3.6 Post 4.2 2006 Pre 3.3 Post 4.0 2007 Pre 4.3 Post 4.7 Self Determination 2003 Pre 3.7 Post 5.0 2004 Pre 2.8 Post 4.6 2005 Pre 3.3 Post 3.9 2006 Pre 3.3 Post 4.0 2007 Pre 3.5 Post 4.7 Integration/Inclusion 2003 Pre 3.7 Post 5.0 2004 Pre 2.6 Post 4.6 2005 Pre 3.4 Post 4.2 2006 Pre 3.6 Post 4.0 2007 Pre 3.6 Post 4.7 FFY 2007 Work Plan Achievements Business Results D. Supplier Partner Results Hispanic Outreach FFYs 2004-2007 Independence 2004 Pre 4.2 Post 4.5 2005 Pre 3.7 Post 4.7 2006 Pre 3.5 Post 4.8 2007 Pre 3.6 Post 4.2 Productivity 2004 Pre 4.3 Post 4.5 2005 Pre 3.6 Post 4.6 2006 Pre 3.5 Post 4.6 2007 Pre 3.7 Post 4.0 Self Determination 2004 Pre 4.3 Post 4.5 2005 Pre 3.6 Post 4.5 2006 Pre 3.6 Post 4.5 2007 Pre 3.2 Post 4.1 Integration/Inclusion 2004 Pre 4.2 Post 4.6 2005 Pre 3.8 Post 4.5 2006 Pre 3.5 Post 4.5 2007 Pre 3.4 Post 4.2 Governor's Council on Developmental Disabilities Department of Administration 370 Centennial Office Building 658 Cedar Street St Paul, MN 55155 Call: 651.296-4018 MN Relay Service: 800.627.3529 Toll Free: 877.348.0505 E-Mail: admin.dd@state.mn.us Reduce, Reuse, Recycle Go To Our Websites: www.mnddc.org www.mncdd.org www.partnersinpolicymaking.com