Governor's Council on Developmental Disabilities Business Results Fiscal Year 2005 (October 1, 2004 – September 30, 2005) FFY 2006 Work Plan Achievements Business Results Customer Focus Results-- Technical Assistance and Compliments FFYs 1999-2005 Technical Assistance Requests (Unique) 1999 755 2000 1,043 2001 1,290 2002 1,502 2003 3,013 2004 5,845 2005 7,271 Total Compliments (Helpful, Timely, Specific Product) 1999 245 2000 548 2001 811 2002 1,242 2003 846 2004 881 2005 749 MTARS Visit = Good FFY 2005 Work Plan Achievements Business Results Customer Focus Results — Publications Number of Publication Orders FFY 2000-2005 2000 1,454 2001 2,069 2002 3,276 2003 4,255 2004 20,229 2005 410 *Includes Website flyer mailings In January and Febuary. FFY 2005 Work Plan Achievements Business Results Customer Focus Results — Publications Publications Evaluation Scores(1993-2005) 1993 8.7 1994 8.7 1995 8.65 1996 8.9 1997 9.1 1998 8.6 1999 8.7 2000 8.9 2001 9.2 2002 9.2 2003 9.2 2004 9.4 2005 8.9 = Good FFY 2005 Work Plan Achievements Business Results Customer Focus Results — Publications Publication Evaluation -- Usefulness/Helpfulness = YES (1999-2005) 1999 99% 2000 99% 2001 97% 2002 99% 2003 99% 2004 100% 2005 98% = Good FFY 2005 Work Plan Achievements Business Results Customer Focus Results — Print Publications and Downloads Publications (Print Publications and Downloads) 1999 Print Publications 29,358 2000 Print Publications 24,965 2001 Print Publications 35,702 2002 Print Publications 27,558 2003 Print Publications 36,263 Downloads 82,781 Total 119,044 2004 Print Publications 45,151 Downloads 48,967 Total 94,118 2005 Print Publications 18,984 Downloads 94,404 Total 119,123 =Good FFY 2005 Work Plan Achievements Business Results Customer Focus Results — Presentations and Training Participation FFYS 2000-2005 Presentations Goal = 25 ^ = Good 2000 34 2001 32 2002 36 2003 30 2004 54 2005 46 Attendees At Presentations ^ = Good 2000 3,312 2001 3,993 2002 6,265 2003 2,599 2004 5,034 2005 1,505 Participants in Training Events (Training Conference Grants) ^ =Good 2000 1,191 2001 1,846 2002 1,461 2003 1,517 2004 3,245 2005 3,056 = Good FFY 2005 Work Plan Achievements FFY 2005 Work Plan Achievements Business Results Financial and Market Results FFYs 2000-2005 2002 $376,085.80 2003 $358,912.00 2004 $462,807.30 2005 $442,849.56 Business Results Financial and Market Results FFYs 2000-2005 Matching Funds $323,506 for FFY 2001 $332,597 for FFY 2002 $336,748 for FFY 2003 $336,748 for FFY 2004 $336,748 for FFY 2005 Goal= 25% of allocation FFY 2005 Work Plan Achievements Business Results Financial and Market Results FFYs 2000-2005 Carry Over Funds 2000 $200,371.03 2001 $209,919.18 2002 $58,691.39 2003 $58,873.00 2004 $95,924.00 2005 $166,260.00 FFY 2005 Work Plan Achievements Business Results Human Resource Results Training and Development Hours on Quality (1996-2005) Person Hours of Training 1996 0 1997 50 1998 150 1999 538 2000 530.5 2001 440.5 2002 614.5 2003 328.5 2004 499.5 2005 328 Staff Initiatives(1999-2005) 1999 66 2000 91 2001 110 2002 71 2003 102 2004 83 2005 64 30-60-90 Day Work Plan (Ahead of Time and On Time) (2000-2005) 2000 96 2001 97 2002 100 2003 99.5 2004 98.2 2005 100 Partners in Policymaking® Performance as Advocates Longitudinal Survey Data Collected September 2005 Percentage of Phone Calls to Public Officials Class 17 44 Class 18 78 Class 19 63 Class 20 30 Percentage of Letters/Emails to Public Officials Class 17 84 Class 18 66 Class 19 88 Class 20 40 General Population 12 Percentage of Visits to Public Officials Class 17 64 Class 18 56 Class 19 75 Class 20 40 Partners in Policymaking® Performance as Advocates Longitudinal Survey Data Collected September 2005 Percentage Serving on Advocacy Committees Class 17 100 Class 18 67 Class 19 50 Class 20 40 General Population 6 Percentage Making Presentations Class 17 100 Class 18 45 Class 19 50 Class 20 60 General Population 4 Partners in Policymaking® Longitudinal Survey Data Collected September 2005 (Classes 17-20) IPSII Results Class 17 Independence 100% Productivity 84% Self Determination 100% Integration/Inclusion 100% Class 18 Independence 82% Productivity 82% Self Determination 82% Integration/Inclusion 64% Class 19 Independence 88% Productivity 60% Self Determination 88% Integration/Inclusion 88% Class 20 Independence 80% Productivity 80% Self Determination 80% Integration/Inclusion 80% Partners in Policymaking® End Results (IPSII)—Levels and Trends FFYs 2001-2005 Independence Class 18 Pre 4 Post 4.2 Class 19 Pre 3.7 Post 3.8 Class 20 Pre 3.7 Post 4.6 Class 21 Pre 3.9 Post 4.4 Class 22 Pre 3.6 Post 4.3 Productivity Class 18 Pre 4 Post 4.1 Class 19 Pre 3.8 Post 3.8 Class 20 Pre 3.6 Post 4.1 Class 21 Pre 3.9 Post 4.4 Class 22 Pre 3.6 Post 4.2 Self Determination Class 18 Pre 0 Post 0* Class 19 Pre 3.8 Post 3.9 Class 20 Pre 3.6 Post 4.4 Class 21 Pre 2.7 Post 4.4 Class 22 Pre 3.3 Post 4.2 *Data not collected Integration/Inclusion Class 18 Pre 4 Post 4.2 Class 19 Pre 3.6 Post 3.8 Class 20 Pre 3.6 Post 3.4 Class 21 Pre 3.3 Post 4.2 Class 22 Pre 3.4 Post 3.9 Partners Graduate Workshops FFYs 2000-2005 Knowledge Gained, Usefulness, and Quality of Presentations Partners Graduate Workshops 2000 Knowledge Gained 4.5 Usefulness 4.6 Quality 4.7 2001 Knowledge Gained 4.6 Usefulness 4.7 Quality 4.9 2002 Knowledge Gained 4.6 Usefulness 4.7 Quality 4.7 2003 Knowledge Gained 4.6 Usefulness 4.7 Quality 4.7 2004 Knowledge Gained 4.4 Usefulness 4.4 Quality 4.3 2005 Knowledge Gained 4.6 Usefulness 4.5 Quality 4.4 = Good Partners in Policymaking® Graduate Growth FFYs 1995-2005 Cumulative Growth of Partners Graduates 1995 3,900 1999 7,700 2000 8,715 2003 13,300 2005 14,364 African American Outreach FFYs 2002-2005 Independence FFY 2002-2005 2002 Pre 4.4 2003 Pre 3.7 Post 5 2004 Pre 3.8 Post 4.6 2005 Pre 3.6 Post 4.3 Productivity FFY 2002-2005 2002 Pre 4.1 2003 Pre 4 Post 5 2004 Pre 3.8 Post 3.8 2005 Pre 3.6 Post 4.2 Integration/Inclusion FFY 2002-2005 2002 Pre 4.2 2003 Pre 3.7 Post 5 2004 Pre 2.6 Post 4.6 2005 Pre 3.4 Post 4.2 Self Determination FFY 2002-2005 2002 Pre 4 2003 Pre 3.7 Post 5 2004 Pre 2.8 Post 4.6 2005 Pre 3.3 Post 3.9 Hispanic Outreach FFYs 2002-2005 Independence FFY 2001-2005 2002 Pre 4.5 Post 4.4 2003 Pre 4 Post 4.6 2004 Pre 4.2 Post 4.5 2005 Pre 3.7 Post 4.7 Productivity FFY 2001-2005 2002 Pre 4.5 Post 4.4 2003 Pre 4 Post 5 2004 Pre 3.8 Post 3.8 2005 Pre 3.6 Post 4.2 Integration/Inclusion FFY 2001-2005 2002 Pre 4.4 Post 4.6 2003 Pre 3.9 Post 4.6 2004 Pre 4.2 Post 4.6 2005 Pre 3.6 Post 4.5 Self Determination FFY 2001-2005 2002 Pre 4.4 Post 4.3 2003 Pre 3.8 Post 4.4 2004 Pre 4.3 Post 4.5 2005 Pre 3.6 Post 4.5 Publication Delivery Time FFYs 1999-2005 3 Days Standard On Time Delivery of Publications = Good 1999 89% 2000 97% 2001 96% 2002 92% 2003 94% 2004 98% 2005 100% Electronic Government Services Operational Plan Performance Goals Approved by Commissioner FFYs 2002-2005 E-Government Number of Unique Visitors 2002 (3 Month Total) 8,386 2003 87,261 2004 109,218 2005 173,835 E-Government Number of Downloads 2002 (Data Not Collected) 0 2003 82,781 2004 48,967 2005 94,404 Governor's Council on Developmental Disabilities Department of Administration 370 Centennial Office Building 658 Cedar Street St Paul, MN 55155 Call: 651.296-4018 MN Relay Service: 800.627.3529 Fax: 651.297.7200 Toll Free: 877.348.0505 E-Mail: admin.dd@state.mn.us Reduce, Reuse, Recycle Go To Our Websites: www.mnddc.org www.mncdd.org www.partnersinpolicymaking.com