Virgin Pulse is a national health and wellness provider with local offices in Minnesota. Virgin Pulse works with employers to deliver engaging wellbeing content to their employees. The Virgin Pulse platform provides a comprehensive tracking and engagement system that allows members to track their health and wellness data, participate in fun team challenges, complete a health assessment, and more. To learn more about the platform, view the Virgin Pulse Engage Overview Video on Vimeo.
SEGIP cares about your health and wellbeing. That’s why we’re providing you tools and opportunities to maintain and improve your health. Last year, 60 percent of eligible employees participated!
On or after October 31, 2019, visit join.virginpulse.com/segip or click the link in the e-mail sent to your state e-mail address.
State of Wellbeing powered by Virgin Pulse does not affect EAP, Omada, or Advantage Value for Diabetes.
Yes. Employees will still have the opportunity to take a health assessment to receive the discounted copay. More information will be sent to employees in the coming weeks as a part of Open Enrollment, be provided at the employee Open Enrollment meetings and posted on the SEGIP web pages.
Qualifying SEGIP members can earn a $5 copay reduction for office visits in 2020. To qualify, SEGIP members must create a Virgin Pulse account and complete 1) the Health Assessment and 2) the Coaching Consent Statement during SEGIP’s Open Enrollment (October 31, 2019 - November 20, 2019).
The opportunity to earn a $5 office visit copay discount is only available during Open Enrollment.
To earn the discount you must have completed the following two items in your Virgin Pulse account no later than 11:59 p.m. on November 20, 2019:
State of Minnesota active employees, employees on leave or layoff, seasonal employees and early incentive retirees who are receiving an employer contribution for medical benefits at the time of open enrollment may take the health assessment and participate in health and wellbeing activities. You are eligible to participate in these activities after you complete your health assessment.
Yes – your health status may have changed in the last year and re-taking a Health Assessment is a great way to determine your updated strengths and opportunities for improvement.
Yes – if you are completing this at work, please confirm with your manager in regards to an appropriate time to do so.
Yes, there is a limited version of the Virgin Pulse platform available for Friends and Family Members. These members are NOT required to complete any requirements, such as the health assessment and coaching consent NOR are they able to earn any incentives.
No. Your individual data is protected under a number of privacy laws, policies, and statutes. Your employer will receive a summary report of data on aggregate, but will not have access to your individual results.
Your data is kept secure and private. Only you will be able to see your personal health data. Your employer will only be able to see data on aggregate, in samples of 20+ members, and will not have access to your individual data.
Visit join.virginpulse.com/segip on or after October 31, 2019 to create your account. You’ll need to enter your verification information (Last name, DOB, and Gender) as well as your general demographic information to create your account.
If you enrolled and registered a personal Virgin Pulse account throughout the year, as a returning member, you may be asked to update your account password.
On the Virgin Pulse platform, click on the ‘Programs’ page header at the top of the page to be taken to the Programs page, where the Health Assessment resides. Click on the Health Assessment to begin the evaluation.
On the Virgin Pulse platform, click on the ‘Programs’ page header at the top of the page to be taken to the Programs page, where the Coaching Consent Statement resides. Click the link to complete the Coaching Consent Statement.
On October 31, 2019 you can reach out to Virgin Pulse Member Services directly using the following methods:
It is a new feature that adds an extra layer of security when you sign in to the Virgin Pulse platform.
Multi-factor Authentication (MFA) is a method in which a device is granted access only after successfully presenting two or more pieces of evidence to an authentication mechanism:
Here how it works:
Note: The message asking for a security code will appear whenever you sign in on a new device or if you haven’t logged in during the past 30 days. In order to receive the code on your phone you must have a US phone number. If you have a non-US phone number the security code would be sent to your email.
More information about accessibility and screen readers will be published during Open Enrollment. For more information, contact SEGIP at firstname.lastname@example.org.
Yes, your progress will be saved – if you need to pause and return to the Health Assessment you are able to do so. Just be sure to complete the Health Assessment and Coaching Consent Statement during SEGIP’s Open Enrollment (October 31, 2019-November 20, 2019) in order for you to qualify for the $5 Copay Reduction for Office Visits in 2020.
Once complete, your progress should show on your ‘Rewards’ page. Look for a green check-mark next to the required task to confirm if you’ve completed it. Note that the Health Assessment and the Coaching Consent Statement must be completed during SEGIP’s Open Enrollment (October 31, 2019-November 20, 2019) in order for you to qualify for the $5 Copay Reduction for Office Visits in 2020.
Contact Virgin Pulse at 833-862-9188, 7:00 a.m. – 8:00 p.m. CST, M-F for assistance. Virgin Pulse can help walk through registration/sign in of your account. They can also help you with completing a health assessment over the phone as long as you have a registered Virgin Pulse account already. If you prefer to have a paper copy of the health assessment, you can also request that through Virgin Pulse Member Services. Your completed paper health assessment will need to be posted mark no later than November 20, 2019.
Coaching outreaches will take place starting January 2020 and run through March 2020. In December 2019, additional outreach to confirm your contact details will be deployed, so be on the lookout!
No. A Virgin Pulse health professional will offer you expert support and encouragement at no cost to you, but you can choose to not participate.
The Virgin Pulse mobile application is available to download on supported devices for iOS and Android.
Check out the "What are the compatible devices for the Virgin Pulse mobile application?" article for more information and to see if you have a compatible device!
For iOS users, open App Store on your device and search for "Virgin Pulse", or click here!
For Android users, open the Google Play store and search for "Virgin Pulse", or click here!
Yes, it is fully functional. We recommend completing it online (if possible) because of the length of the assessment.
Yes! The Virgin Pulse platform syncs with over 60 apps and devices, from devices like the Apple Watch, Fitbit, or Garmin, to popular apps like Strava, MyFitnessPal, or the Samsung S Health app. You can also download the Virgin Pulse mobile app in your iOS or Google Play mobile stores – look for the logo.
First, contact a representative of your health plan to research the issue. If they are unable to locate your information for the health assessment incentive, please call Member Services at Virgin Pulse 833‑862‑9188. Virgin Pulse will research your request and, if appropriate, work with your health plan to issue you a new card.