This course will equip employees with the skills necessary to effectively deliver meaningful messages in a concise and diplomatic manner. Employees will learn a communication model that will ensure the information they share is heard and acted upon. The techniques and strategies presented in this course will help you be more effective when engaging with the public, members of your own agency or department, and members of other agencies and departments.
Course Date: October 19; 9:00 a.m. to 12:00 p.m. | Cost: $150
Recruit and Retain for Equity
This course will discuss the benefits of a diverse workforce and provide strategies for recruiting and retaining a diverse team. While this course would be helpful for leadership, it has been designed to be relevant for all employees. To recruit and retain a diverse workforce, it is believed it takes all levels of an organization working together towards this end.
Course Date: October 21; 1:00 p.m. to 4:00 p.m. | Cost: $150
IDI QA Certification
Training to complete Certification for Intercultural Development Inventory - Qualified Administrators. The Online IDI Qualifying Seminar (QS) will be presented by an experienced, licensed IDI Qualified Administrator in three sessions (4.5 hours each) across three days (one session per day). The QS is hosted on Zoom with each registered participant being sent information to access the event on the scheduled date and time. Attendance at an IDI® Qualifying Seminar and consent to the IDI License Agreement is required to use the IDI Assessment as an IDI Qualified Administrator.
Course Date: October 25, 27, and 29, 11:00 a.m. to 3:30 p.m. | Cost: $1800
Leadership Delegation: Leverage the Power of Your Team
Often employees are judged by what they personally work on, how fast it's done, and how well the outcome truly is. As a supervisor, it's all about the work your staff completes. Many managers struggle with delegation, but it doesn't have to be so difficult. Participants will learn which tasks they should do personally, and which ones should be delegated to employees. You will focus specifically on the top barriers of delegation, how to monitor and measure progress, and how to provide feedback without micromanaging.
Course Date: October 26; 9:00 a.m. to 12:30 p.m. | Cost: $150
Meeting Hero: Lead Productive In-Person, Virtual and Hybrid Meetings
Productive meetings don’t happen by chance. They are a result of careful planning and skilled facilitation. Because many meetings today have people participating via telework, there are some new challenges meeting leaders must overcome. Regardless of the meeting environment, meeting heroes make sure participants leave the meeting having met their goals and feeling proud of the work they accomplished with their colleagues.
Course Date: October 27; 12:30 p.m. to 4:00 p.m. | Cost: $150
Effective Virtual Presentations
This course provides the tools and techniques you need to translate your knowledge and expertise into a successful virtual presentation that is effective, dynamic, and engaging. Participants are required to be familiar with Microsoft Teams and/or Cisco WebEx for presenting content. This includes basic knowledge using chat, share screen, and whiteboard functions. We will discuss both platforms for this training.
Course Date: November 8 and 15, 2021; 12:00 p.m. to 4:00 p.m. for both days | Cost: None
Effective Teams: How to Incorporate the YOU Factor
In this workshop, learn ways of contributing to technical work and group processes that support high performing teams. At the end of this workshop, participants learn the following. 1. Understand the difference between independent and interdependent teamwork. 2. Utilize the team development process to guide actions and contributions. 3. Be more accountable to and for the team and hold others accountable, too. 4. Support collaboration and positive change in their work groups.
Course Date: November 9, 2021; 9:00 a.m. to 11:00 a.m. | Cost: $95
Maximizing Employee Performance
Discover how to maximize the performance of your direct reports and other employees to achieve critical organizational objectives. It is your job to help your direct reports continue to develop professionally to ensure that ever-increasing organizational demands can be met.
Dates: November 10, 2021; 12:30 p.m. to 4:00 p.m. | Cost: $150
Effective Workplace Communication
In this course, participants will learn communication skills that will enable them to connect effectively with people at all levels of the organization, customers, and other stakeholders. Excellent interpersonal communications skills are the hallmark of a thriving career. In this course participants will learn communication skills that will enable them to connect effectively with people at all levels of the organization, customers, and other stakeholders.
Course Date: November 16, 2021; 9:00 a.m. to 12:00 p.m. | Cost: $150
Take Charge of Your Career
This course is designed to help you navigate your career at the state of Minnesota, whether you want to develop a stronger presence in your current position or explore other career opportunities available within the state.
Dates: November 17, 2021; 1:00 p.m. to 3:30 p.m. | Cost: None
Holding Difficult Conversations
Learn how to become more comfortable and effective in working through difficult conversations. By beginning with the end in mind, you will learn how to reverse engineer difficult conversations into simple, straightforward discussions that get results. In this course, you'll be provided with a step-by-step guide for having even the most difficult workplace conversations.
Course Date: December 8, 2021; 1:00 p.m. to 4:00 p.m. | Cost: $150
Strengthen Collaboration and Trust: Create a Drama-Free Workplace
The overwhelming majority of individuals prefer cultures of engagement and collaboration. Yet workplace tension is on the rise. Experience the insider’s guide to a drama-free life. This seminar provides life-changing answers to the universal question: How do connectedness and trust slip through our fingers – in our workplaces, society, and personal lives?
Course Date: December 14, 2021; 1 p.m. to 3:30 p.m.; and December 15, 2021; 8:30 a.m. to 11:30 a.m. | Cost: $325
In this workshop, supervisors enhance skills and confidence in delivering effective feedback. At the end of this workshop, participants will be able to do the following. Understand why feedback should be given regularly and predictably; Implement an effective positive to constructive feedback ratio; Differentiate between recognition and positive feedback; and, Deliver constructive feedback in ways that reduce defensiveness, include the employee in making decisions about changes, and ensure follow-through.
Course Date: December 15, 2021; 1:00 p.m. to 3:00 p.m. | Cost: $95
Creative Thinking: How to Think Differently to Get Better Results
When times are challenging, it's often said that everyone needs to start thinking more creatively and come up with more innovative solutions. But how do you actually start doing that in your day-to-day work? This session will provide an overview of what it takes to be innovative, what limits creativity and how to start building a culture that is more open to innovation. It will also provide some practical tools and tips to help you start thinking differently so you can achieve different results.
Course Date: December 16, 2021; 8:30 a.m. to 11:30 a.m. | Cost: None
Achieving Inclusive Excellence
This course will provide a comprehensive overview of how to plan and implement “inclusive excellence” in an organization. Define concepts such as diversity, equity, and inclusion. Describe the characteristics of inclusive excellence in an organization. Recognize overt and covert threats to inclusivity. Identify one’s role in creating a safe, inclusive environment. Apply strategies that mitigate microaggressions. Employ positive, interpersonal skills that increase workplace unity. Create a personal plan of action to work towards inclusive excellence.
Course Date: December 16, 2021; 1:00 p.m. to 4:00 p.m. | Cost: $150
Strategic Effectiveness for Aspiring Leaders (SEAL)
Strategic Effectiveness for Aspiring Leaders (SEAL) is ideal for state employees in non-management roles that aspire to become leaders in state government and wish to build skills that will move them towards this goal. Through defining the characteristics of a leader, participants will learn how they can lead more effectively, regardless of title. Topics include process leadership, presenting to senior-level staff, effective communication, and integration of your personal strengths into a leadership development plan.
Course Date: January 13, 20, 27 and February 3, 2022; 8:30 a.m. to 4:30 p.m. each day | Cost: $935
Business Writing for Busy People
Do you want to be a more effective communicator in the workplace? This workshop will teach you how to craft clear messages that your audience will understand and take action on. We will explore business writing skills to help you communicate clearly and effectively across various mediums and types of messages. This course will support you in building up your confidence and skills in business communication.
Course Date: January 25 and 26, 2022; 8:30 a.m. to 12:30 p.m. | Cost: $275