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The MDHR Mediation Program

Light Bulb - multicolorThe Department's mediation program is a voluntary alternative dispute resolution process by which the parties attempt to settle their dispute with the help of a trained mediator.

There is no direct cost to either party for the mediation service. If mediation is successful in resolving the discrimination issue, the case will be closed and the department will take no further action. If the parties are not able to reach an agreement in mediation, the department will proceed with the investigation process and decide if there is probable cause to believe discrimination occurred.

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